Courtesy Acura - Service Center

Oil Change I took my car in for an oil change (no appointment). It was a busy day, but everyone was very prompt about getting my car in. Ended up getting a cou I took my car in for an oil change (no appointment). It was a busy day, but everyone was very prompt about getting my car in. Ended up getting a couple filters changed, and allignment, things that needed to be done, but I hadn't thought about. I appreciate them making recommendations, and never feel like they are just trying to sell one more thing that doesn't need to be done! The wait was a little longer than usual, but the waiting room is nice and I always appreciate the available cold drinks. My car was washed and immaculate when I left, and I feel like it's definitely ready for the Colorado winter. Very good service! More

Epitome of "customer is always right" I always take my Acura RDX here, because they go above and beyond to make the service experience exceptional. This time, I had a time constraint. I I always take my Acura RDX here, because they go above and beyond to make the service experience exceptional. This time, I had a time constraint. I know it was tough for them to meet. But they rise to the occasion and get the job done. They got me out of there right on my requested time. Well done! More

Professional, comfortable, on-time My routine service appt was easy to schedule. Connor explained the recommended service items, costs and expected wait times. Customer waiting area was My routine service appt was easy to schedule. Connor explained the recommended service items, costs and expected wait times. Customer waiting area was clean and comfortable to work in with WiFi, charging stations, snacks, and drinks. Service was completed on time, discount coupons were applied to my bill by Connor who explained the work done and future recommendations clearly. My vehicle was returned to me washed and cleaned beyond my expectations. A wonderful service experience overall. More

Complimentary Valet Service - P/U your car at the office! Acura has always had a stellar service department (been servicing with them for 20 years), but now that they've added the complimentary valet service Acura has always had a stellar service department (been servicing with them for 20 years), but now that they've added the complimentary valet service for oil changes, etc. I am an over-the-top happy customer. Acura Service will pick up your car at home or office, leave you a loaner if you need it, perform service on your vehicle and return it same day at a designated time. Talk about catapulting into another level of customer service!! I am so impressed! Saves me time and energy. Thank you Courtesy Acura Denver Service Team! Rah Rah! More

Service visit I brought my 2009 TL in and they were very busy but got my car repaired faster than they said they would and made it available three days earlier than I brought my 2009 TL in and they were very busy but got my car repaired faster than they said they would and made it available three days earlier than I thought. They ran a check on other parts as well which gave me some peace of mind about its quality. Chris Wunderlich was candid and caring about my requirements and a pleasure to work with More

Great because of Matthew being my Advisor! I really have grown to like this dealership a lot, I live about an hour from the dealership and could service my car many places closer. However havi I really have grown to like this dealership a lot, I live about an hour from the dealership and could service my car many places closer. However having Matt as my service advisor makes me feel comfortable and assured that everything is going to be taken care of that needs to be. Him being there makes me want to do the hour drive each way, he's a great guy, who's very professional and really friendly! Thank you Courtesy! More

Quick and easy Had an appointment for my 2016 RDX on a Friday morning. Chris had me out with a courtesy car in no time. He called a short time later to give me the Had an appointment for my 2016 RDX on a Friday morning. Chris had me out with a courtesy car in no time. He called a short time later to give me the good news that my brakes did NOT need servicing this time around! Love how clean my car was when I picked it up after a basic oil change. More

Service- 2019 RDX Accessory Install Chris was great to work with. Even when the details of my install were found to be a little more involved than usual, they still made it happen and cl Chris was great to work with. Even when the details of my install were found to be a little more involved than usual, they still made it happen and cleaned my car after doing a great job installing a cargo protector in the back of the car. Chris was super professional and made sure to keep me in the loop the entire time. I will be back. More

Friendly, fast service Alec was very helpful, informative and friendly when I checked in. Car was done in the time frame I was told. it was a very pleasant experience. Alec was very helpful, informative and friendly when I checked in. Car was done in the time frame I was told. it was a very pleasant experience. More

Service for 2014 MDX The customer service is always amazing. I appreciate they offer loaner cars. But I still struggle with how high the cost is for any routine maintenanc The customer service is always amazing. I appreciate they offer loaner cars. But I still struggle with how high the cost is for any routine maintenance on this car. More