4,431 Reviews of Courtesy Acura - Service Center
routine maintenance service Matt was friendly. They took my car in at time scheduled and work was completed as estimated. Also, explained what was detected and may need in futu Matt was friendly. They took my car in at time scheduled and work was completed as estimated. Also, explained what was detected and may need in future. More
Great service I always take my car here for oil changes and service. They are always honest and fair, even when I choose not to have my car repaired here (for a big I always take my car here for oil changes and service. They are always honest and fair, even when I choose not to have my car repaired here (for a bigger problem it was having). They explained everything in detail and are always providing me with a loaner car. Connor was my service representative and he is very helpful. More
Warranty work Michelle was my service manager and she did a great job with keeping me informed from the day I dropped the car off until it was ready for pick up. Va Michelle was my service manager and she did a great job with keeping me informed from the day I dropped the car off until it was ready for pick up. Vanessa checked the car in and explained everything thoroughly. More
Courtesy Acura is the standard in car service Courtesy Acura has the best service center from staff, (we had Matt S) to lounge to the free car wash. Matt has a great attitude and the agents have Courtesy Acura has the best service center from staff, (we had Matt S) to lounge to the free car wash. Matt has a great attitude and the agents have always been attentive. More
Top Notch Everyone is very professional and nice. The lounge is stocked with snacks, coffee, soda, and water with a nice fireplace. There’s good space to get wo Everyone is very professional and nice. The lounge is stocked with snacks, coffee, soda, and water with a nice fireplace. There’s good space to get work done with charging stations and outlets. The view isn’t bad either! They washed and vacuumed my car and left a bottle of water and a mini peppermint patty for the ride home! More
Usually great, but poor this time around Michelle and Vanessa were pleasant at both check in & out, but waiting 2 1/2 hours for an oil change was unacceptable and threw off my work schedule. Michelle and Vanessa were pleasant at both check in & out, but waiting 2 1/2 hours for an oil change was unacceptable and threw off my work schedule. After being prepared for 1 1/2 hours and still not receiving an update after 2 hours, I checked in with Michelle for a status. She came back approximately 15 minutes later and told me they had trouble finding lug nut to take my tires off for rotation, but besides that hurdle, it was obvious they just got backed up and my car was at the back of the line. Things happen, but getting the work done quicker and receiving more proactive communication would've helped me better adjust my schedule. More
Great work, reasonable price Connor and the service team did a great job. My MDX was repaired under a TSB so part of the cost was covered by Acura. The part I paid for was reasona Connor and the service team did a great job. My MDX was repaired under a TSB so part of the cost was covered by Acura. The part I paid for was reasonably priced. I really appreciated the loaner vehicle. Well done! More
Excellent service We are very happy with the excellent service we always receive and the people that we deal with are always very helpful and very friendly. We are very happy with the excellent service we always receive and the people that we deal with are always very helpful and very friendly. More
Exceptional Customer Service Connor Thomas was my Service attendant, i'm very pleased with the treat and the service given to my Car, Connor explained all my car needs at maintena Connor Thomas was my Service attendant, i'm very pleased with the treat and the service given to my Car, Connor explained all my car needs at maintenance service and had a little chat with me since i'm new in town. It was a really nice time in Courtesy Acura, definitely coming back! More
Oil change Although it took over two hours for my oil change everybody was very nice, the facilities were exceptional the coffee machine is awesome by the way. Although it took over two hours for my oil change everybody was very nice, the facilities were exceptional the coffee machine is awesome by the way. I will definitely come back for future needs for my Acura More