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4,431 Reviews of Courtesy Acura - Service Center
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December 06, 2018
Wiper blades. Tire consult. The service was prompt. The service person suggested cleaning the wiper blades before buying new ones to determine if that might eliminate the st The service was prompt. The service person suggested cleaning the wiper blades before buying new ones to determine if that might eliminate the streaking. Some streaking was eliminated, but not all. Bought new blades. Several tire choices were presented. The most expensive choice was not promoted as the best choice. More
by RSCLWARD
Verified CustomerEmployees Worked With
Michael Wajler
December 04, 2018
Routine Maintenance Connor was very thoughtful, helpful, and very accommodating. As always, the experience was AWESOME! I cannot complain -- I feel as though I'm family Connor was very thoughtful, helpful, and very accommodating. As always, the experience was AWESOME! I cannot complain -- I feel as though I'm family. Thanks More
by boogieribs
Employees Worked With
Connor Thomas
December 03, 2018
Oil Change Though I had an appointment, it took about 3 hours for an oil change and the maintenance (tire pressure check, alignment, car wash). I thought I woul Though I had an appointment, it took about 3 hours for an oil change and the maintenance (tire pressure check, alignment, car wash). I thought I would be there no more than 1 hour. I appreciate Conner advising me of the cost of a part which was prohibitive and he did not order it. Something we both agreed to. (Over $600 for a fog light glass which had been broken by debris flying into it and breaking it) The staff are fine, but you need many more technicians to do the maintenance. More
by PAT2018
Employees Worked With
Connor Thomas
December 03, 2018
Connor was very helpful, and was able to fit me in. Service was very efficient and friendly. A beautiful remodel, the service area was as clean as ever and the showroom was quite impressive. Good job Co Service was very efficient and friendly. A beautiful remodel, the service area was as clean as ever and the showroom was quite impressive. Good job Courtesy More
by mars3king
Employees Worked With
Connor Thomas
December 03, 2018
Service of car Great service in and out with no problems. Always a great place to get the car worked on. Will be coming back for sure.thanks Great service in and out with no problems. Always a great place to get the car worked on. Will be coming back for sure.thanks More
by MART6968
Employees Worked With
Michelle
December 01, 2018
Oil change and more I love this dealership and it’s employees. They’re friendly and knowledgeable. I have to bring my kids with me and everyone is always kind and nice to I love this dealership and it’s employees. They’re friendly and knowledgeable. I have to bring my kids with me and everyone is always kind and nice to the kids too. The service time is typically accurate too. More
by CAROLSEMAIL79
Employees Worked With
Michelle Marquis
December 01, 2018
Service center for troubled MDX. Connor and Brock from sales are working hard to resolve my issues. Great dealership with world class service. I really appreciate all their efforts an Connor and Brock from sales are working hard to resolve my issues. Great dealership with world class service. I really appreciate all their efforts and attention to my issue. More
by LTEAGLERANCH
November 30, 2018
75K RDX The vehicle continues to run great and dependable. Wanted to continue to follow recommendations for maintenance. When I picked up the SUV it had been The vehicle continues to run great and dependable. Wanted to continue to follow recommendations for maintenance. When I picked up the SUV it had been detailed looking like it was ready for the show room! More
by t_bermel
Employees Worked With
Matt Sheridan
November 30, 2018
Need Better Communication While I'm pleased with the overall service we received from Courtesy, I would like to have better communication from Courtesy in terms of updates to t While I'm pleased with the overall service we received from Courtesy, I would like to have better communication from Courtesy in terms of updates to the status of my vehicle and/or request for service. I had to imitate communication during every step of the process. one period was over 30 days between my initial contact and response from the service team. And the only reason I received the response was because I initiated the call. More
by JER_HARLAN
Employees Worked With
Connor Thomas
November 30, 2018
Recall Service Easy to schedule service. Seamless experience. No upselling. Great experience. Car washed in addition to the services performed. Michelle promptl Easy to schedule service. Seamless experience. No upselling. Great experience. Car washed in addition to the services performed. Michelle promptly notified me when the car was ready, More
by GLENNHEARN
Employees Worked With
Michelle
