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Courtesy Acura - Service Center

Littleton, CO

4.9
4,431 Reviews

4,431 Reviews of Courtesy Acura - Service Center

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December 25, 2018

Purchase and Service Wonderful purchase process - shout out to Jeremie! Service center representatives are friendly and super helpful! The follow up is amazing- Alec is wo More

by LADEET1210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremie Martinez, Alec Ernce
Dec 26, 2018 -

Courtesy Acura responded

Thank you for your review. We're glad that you have continued to have positive experiences with both our Sales and Service teams. Enjoy the drive! John Mark Osborne General Manager Courtesy Acura

December 25, 2018

1st service on my MDX, not completely happy. The service rep was courteous, knowledgeable and helpful. I’d give her five stars. However the service (oil change, tire rotation and balance) was ver More

by golfnroys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MIchelle Marquis
Dec 26, 2018 -

Courtesy Acura responded

Thanks for the feedback. I am so sorry that we didn't complete the air pressure check on the tires. This is something that should have been done. Please email me at your convenience your contact info at josborne@courtesyacuradenver.com. We would like to make it right. We really appreciate your feedback so that we can improve. Happy New Year! John Mark Osborne General Manager Courtesy Acura

December 23, 2018

Great service. Courtesy Acura is fast and accurate with their service. They went above and beyond to make sure everything was fixed. They even clean your car inside More

by Comomof3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Thomas
Dec 24, 2018 -

Courtesy Acura responded

Thank you for your review. We're glad that you enjoyed your experience with us and chocolate is always nice. Enjoy the drive! John Mark Osborne General Manager Courtesy Acura

December 23, 2018

Service My time there was quick and complete. Very professional and knowledgeable. I was told precisely what they needed to do and got my permission before More

by MJ.PET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wajler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2018 -

Courtesy Acura responded

Thank you for your review. We're glad that you had a positive experience with our service department. Enjoy the drive! John Mark Osborne General Manager Courtesy Acura

December 22, 2018

Excellent service Nice and friendly people .Great job,I got my car very clean and shiny.Vanessa Harris has provided an excellent service, quite professional and very kn More

by ELIJAH.ELINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2018 -

Courtesy Acura responded

Thank you for your review, Elijah. We're glad that you had a positive experience with our service department and especially Vanessa. Enjoy the drive! John Mark Osborne General Manager Courtesy Acura

December 21, 2018

Time for a new battery The battery in our RDX died. The service department was jammed with folks needing work completed before the holidays. Connor was able to slot us in More

by STEVE W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Thomas
Dec 21, 2018 -

Courtesy Acura responded

Thank you for your review, Steve. We're glad that you had a positive experience and that we were able to fit you in so quickly. Enjoy the drive! John Mark Osborne General Manager Courtesy Acura

December 20, 2018

Connor Thomas was outstanding in his communication with me. Everything was clear and transparent. A lot of work was done on my 2014 TL and required communication and updating. Again, I thought he did an exc More

by ROBERTOCORN1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Thomas
Dec 20, 2018 -

Courtesy Acura responded

Thank you for your review. We're glad to hear that you were kept in the know throughout your car's stay with our service department. Enjoy the drive! John Mark Osborne General Manager Courtesy Acura

December 20, 2018

Very Good Experience The Service Adviser was quick and thorough. He explained all the items done and what the readings meant. The lounge area is comfortable and well sto More

by Greg W Young
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec Ernce
Dec 20, 2018 -

Courtesy Acura responded

Thank you for your review, Greg. We're glad that you had a positive experience and got the chance to try out our newly-remodeled lounge area. Enjoy the drive! John Mark Osborne General Manager Courtesy Acura

December 20, 2018

2019 RDX Repair Brought car in for 3 issues. Two of the 3 were repaired post haste. A part was ordered for the third repair and I’m waiting on being notified when to More

by PEARLBLUETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Wardrope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wajler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2018 -

Courtesy Acura responded

Thank you for your review. We're glad that you've had a positive experience with our service department and we hope that we're able to get that third issue worked out as soon as possible so you can get back out on the road. Enjoy the drive! John Mark Osborne General Manager Courtesy Acura

December 19, 2018

Great Job! I had a good experience with how my needs for my car was handled. Very friendly and all price for the service was discussed first before they go ahead More

by overclearskies
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wajler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Bennett
Dec 20, 2018 -

Courtesy Acura responded

Thank you for your review. We're glad that you had a positive experience with our service department. Enjoy the drive! John Mark Osborne General Manager Courtesy Acura

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