Courtesy Acura - Service Center

Exceptional Service by Matt Sheridan! Matt has been my Service Advisor for a number of years. With my most recent service this week and as always, Matt was very courteous, accurate, and r Matt has been my Service Advisor for a number of years. With my most recent service this week and as always, Matt was very courteous, accurate, and responsive to my service needs. It is because of the exceptional service I've received from Matt and fellow team members (Connor, Michelle, and others) that I plan to keep coming back. Thanks again Matt! More

Service The service was great, may be too good, The reason why I said that is because you guys left a bottle of water and a candy in my car after the service. The service was great, may be too good, The reason why I said that is because you guys left a bottle of water and a candy in my car after the service. That’s very sweet to do that, but it was not necessarily. I did not like it because we want to reduce the use of the plastics as much as we can to be more sustainable. You would think it is only a bottle. No. It adds up. I really would like to suggest that you don’t provide the water bottles to your customers like that. I know it is the part of your great service, but it probably would not change whole a lot the customers’ satisfaction. Thank you very much for your consideration. Sincerely, More

Great timely work ! Car was ready sooner than promised and great customer service from Michelle keeping me posted on the status and cost of repairs. ! Car was ready sooner than promised and great customer service from Michelle keeping me posted on the status and cost of repairs. More

great Great service, fast, even washed inside and vacuumed. Wasn't able to secure a loaner but was offered a later date appointment where I could have got o Great service, fast, even washed inside and vacuumed. Wasn't able to secure a loaner but was offered a later date appointment where I could have got one. More

Review of light install Very happy with the under dash light install. Very happy with the wright up from Michelle. Looking forward to other services as they come along. Very happy with the under dash light install. Very happy with the wright up from Michelle. Looking forward to other services as they come along. More

Professional and friendly service I've always received excellent service at Courtesy. Connor was friendly, efficient and took care of me and my car quickly. I would recommend Courte I've always received excellent service at Courtesy. Connor was friendly, efficient and took care of me and my car quickly. I would recommend Courtesy any time. More

The usual great customer service! I came in for a scheduled oil change. Alec explained what was going to be done and the price The waiting room was beautiful and stocked with drinks a I came in for a scheduled oil change. Alec explained what was going to be done and the price The waiting room was beautiful and stocked with drinks and snacks, the bathroom was amazingly clean and well appointed. When the job was complete Alec explained upcoming issues for the next appointment and walked me to waiting sparkling clean car. What more could I ask for? More

Team Sheridan Does It Again! During a recent visit to Courtesy Acura for service on my MDX, I was lucky to work with Matt Sheridan. Throughout the process, Matt was friendly, prof During a recent visit to Courtesy Acura for service on my MDX, I was lucky to work with Matt Sheridan. Throughout the process, Matt was friendly, professional, and transparent. To set expectations, Matt walked me through each of the services and diagnostics to be performed, plus potential costs from the diagnostics. Later in the day, when the service took longer than expected, Matt immediately contacted me to let me know it might go long. I subtly explained some scheduling challenges I had the next day, so Matt and the service technicians worked some magic and had my car ready the next morning! As always, it's a guilty pleasure to have my car washed with a bottle of water waiting. I really do appreciate this service and it's a benefit that sets Courtesy Acura apart from other service centers. Thanks! More

Great service and value Michael was very helpful and had great communication throughout to keep us informed. Prices are very competitive and the loaner vehicle was great . Michael was very helpful and had great communication throughout to keep us informed. Prices are very competitive and the loaner vehicle was great . Amazing dealership More

Great place! Have been dealing with courtesy for many years. Their sales and service is always professional and friendly. I would recommend to anyone who needs an Have been dealing with courtesy for many years. Their sales and service is always professional and friendly. I would recommend to anyone who needs an honest service center. More