Courtesy Acura - Service Center

Chris Johnson review of car service handling 2.2.19 I dealt with Alec in Courtesy Acura Servicing. He was great! Met me at the door, confirmed what I wanted done and verified with records there what I dealt with Alec in Courtesy Acura Servicing. He was great! Met me at the door, confirmed what I wanted done and verified with records there what was also due - and he and I agreed to the servicing to be done and the price. He texted me when the work was done and had my car ready and waiting to drive off. He also replaced batteries in my key fob at his expense - which I very much appreciated! Felt like I was a valued customer. More

Good service friendly And knowledgeable service writer. Greeted me cordially kept me abreast of the status of the vehicle and when is completed receive me and off friendly And knowledgeable service writer. Greeted me cordially kept me abreast of the status of the vehicle and when is completed receive me and offered us some beverages on our way out. Thank you More

Wonderful service and great staff Matt went out of his way to ensure everything was right. Very patient and understanding. Everyone was pleasant and helpfull from answering the phone Matt went out of his way to ensure everything was right. Very patient and understanding. Everyone was pleasant and helpfull from answering the phone to having the car ready for pick up. More

Efficient Service Ongoing routine servicing of my 15’ RDX has always been top notch. Efficient & thorough with the little extras that warrant a repetitive customer. Re Ongoing routine servicing of my 15’ RDX has always been top notch. Efficient & thorough with the little extras that warrant a repetitive customer. Recommend Courtesy Acura! More

Oil change, tire rotation Always a great experience. Matt and Tanner have great customer service. Plus my car is always clean and shiny when they are done. Geeat job. Always a great experience. Matt and Tanner have great customer service. Plus my car is always clean and shiny when they are done. Geeat job. More

Service Excellent service. Very friendly. Service is always great. Alec always takes good care of me and is always right on the time it takes to get the work Excellent service. Very friendly. Service is always great. Alec always takes good care of me and is always right on the time it takes to get the work done v More

A squeak that was driving me crazy A squeak developed in the front passenger side of my RDX. I tried to have passengers isolate the sound but they never could some saying it sounded as A squeak developed in the front passenger side of my RDX. I tried to have passengers isolate the sound but they never could some saying it sounded as though it was coming from deep inside the dashboard. From my position as driver it sounded as though there were two materials making contact with each other made the sound. I explained this to Vanessa the service writer and she asked questions and made a good summary notation for the technician. I also mentioned that about a month before the blower motor on the passenger side made an odd sound as though it was not spinning true, but when I shut the car off and restarted it the sound was gone. Your technician who I believe is named Randy did a great job of isolating the issues and fixing them. He replaced the blower motor which I believe was the sound my passengers heard deep in the dashboard. He also discovered that the dashboard material was making contact with the material on the pillar which made a squeaking noise, so he raised the pillar material and now the noises are gone. I am so thankful, the noises were literally driving me crazy, I was thinking about getting rid of the car because of the noises, but now all is better and I am very satisfied and happy. More