Courtesy Acura - Service Center

Accommodating and friendly Overall great service. Over two hours was a little long but I was able to make use of it. I do appreciate the free Wi-Fi, water, coffee, etc. The Overall great service. Over two hours was a little long but I was able to make use of it. I do appreciate the free Wi-Fi, water, coffee, etc. The car wash is always Expected but the inside detail was fantastic! Service provider was educated and very friendly. More

Service On time service, quality personnel interaction with clear and simple communication. Will return for business with either a future vehicle purchase or On time service, quality personnel interaction with clear and simple communication. Will return for business with either a future vehicle purchase or additional maintenance service on Acuras. More

Routine Maintenance It was time an oil change and routine maintenance on our 2015 RDX. During the service it was noted that the rear brakes were wearing thin and should b It was time an oil change and routine maintenance on our 2015 RDX. During the service it was noted that the rear brakes were wearing thin and should be replaced. After discussing this with our service advisor, Kayla, the work was completed quickly and efficiently. After years of buying and servicing our vehicles at Courtesy, we know many of the staff and are always warmly greeted. It is a pleasure to work with such professionals and know they are looking out for our interests. More

Vanessa was awesome. Vanessa explained the problem with my car. Got me a loaner right away. Stated when the car would be fixed and followed up with a phone call as soon Vanessa explained the problem with my car. Got me a loaner right away. Stated when the car would be fixed and followed up with a phone call as soon as it was serviced. Very polite and engaging. I would hire her in a minute. I have had my own business for 25 years. More

Great service, as always I've been to Courtesy Acura to service my RDX several times. Each service employee has been incredibly friendly and helpful. At each appointment, they I've been to Courtesy Acura to service my RDX several times. Each service employee has been incredibly friendly and helpful. At each appointment, they walk me through the state of my vehicle and when I'll likely need to replace tires, brakes, etc. so I always feel very well-informed. The waiting area is pleasant, but I've also been given loaner cars and had my Ubers paid for while my car was being worked on. Can't give a positive enough review for the team at Courtesy Acura for making it totally painless to keep my car in top condition. More

Rear hatch was not functioning well. Made an appointment, had a loaner waiting for me. Had to wait for a part for a couple days but ready before I thought it would be and pickup was easy. Made an appointment, had a loaner waiting for me. Had to wait for a part for a couple days but ready before I thought it would be and pickup was easy. More

Oil Change Everything was on time and easy as usual at Courtesy Acura. Connor was my service manager, and he explained the service thoroughly. A great team! Everything was on time and easy as usual at Courtesy Acura. Connor was my service manager, and he explained the service thoroughly. A great team! More

Great Attention to My Needs Alec has been excellent in helping identifying issues we've had with our MDX. The service is always quick, efficient, and well done. We really appreci Alec has been excellent in helping identifying issues we've had with our MDX. The service is always quick, efficient, and well done. We really appreciate Alec and Connor's work in helping us. More

Service Alec was great. Service was quick even without an appointment. We love our mdx as it’s our second one and will probably buy another one when it’s time Alec was great. Service was quick even without an appointment. We love our mdx as it’s our second one and will probably buy another one when it’s time. More

Excellent customer service was Vanessa was very helpful. She provided proficient service. When I realized my service would take longer than I planned for she ordered me a ride to wo Vanessa was very helpful. She provided proficient service. When I realized my service would take longer than I planned for she ordered me a ride to work. She responded via text with a response to my concern. She also addressed a concern after I left the dealership immediately. I More