4,429 Reviews of Courtesy Acura - Service Center
Always great service! Service is excellent every time I call. No matter who answers, they are always willing to address your concerns. I will always recommend this dealersh Service is excellent every time I call. No matter who answers, they are always willing to address your concerns. I will always recommend this dealership for service and new purchases. More
Very helpful and accomadating Michael and his team are very professional and helpful. They had my car to me when I requested it and had all the problems solved. Michael and his team are very professional and helpful. They had my car to me when I requested it and had all the problems solved. More
Great Service-as always! I scheduled my MDX for an appointment to be fixed because of a low grinding noise. Alec (a.k.a Enrique). provides awesome service as always! He arrang I scheduled my MDX for an appointment to be fixed because of a low grinding noise. Alec (a.k.a Enrique). provides awesome service as always! He arranged for a loaner and kept me informed until the problem was identified. He provided warranty information do I know when my extended one kicks in. The service technician identified the problem, fixed it and replaced dome other parts I needed as well. All within the same day! Thankfully it was nothing too serious and I’m very appreciative of the service technician recommendations to prevent the issue from happening again. Alec (Enrique) works so well with his team, service technicians and customers. Thank you all for taking care of our needs so we remain safe when we are driving. More
Hands Free Link Messing Up It took the service department awhile to figure out the problem, the car was talking BS and dialing my cell phone to random numbers. Courtesy gave me It took the service department awhile to figure out the problem, the car was talking BS and dialing my cell phone to random numbers. Courtesy gave me a break on the repair costs which I appreciate all in all they did a great job car seems fine now. Service rep Conner stayed in touch so I was up to date on the progress. More
Warranty work for rattle I had to take my MDX in twice for identifying a rattle in the mid-cabin. After leaving my car with them for a few days, the rattle was identified and I had to take my MDX in twice for identifying a rattle in the mid-cabin. After leaving my car with them for a few days, the rattle was identified and eliminated. Everyone was very nice and kept me up-to-date on my car's status. The loaner vehicle was clean and performed well. Very happy with my warranty-work experience. More
Great Service Alec from the Service Team was very helpful. He was very knowledgeable about my car and what we needed to do to resolve the problems. 100% coming ba Alec from the Service Team was very helpful. He was very knowledgeable about my car and what we needed to do to resolve the problems. 100% coming back again. Thanks, Matt More
Exceptional Service! I typically stay away from dealers for any type of service but my experience at Courtesy Acura has changed my mind. I will be back. I typically stay away from dealers for any type of service but my experience at Courtesy Acura has changed my mind. I will be back. More
Basic Maintenance check Went in for my maintenance. Apparently they did the safety check, changed oil etc. That afternoon I went to utilize my wipers and wash fluid and it Went in for my maintenance. Apparently they did the safety check, changed oil etc. That afternoon I went to utilize my wipers and wash fluid and it was empty. Something so basic that was supposed to be filled was missed. I wonder what other items were missed? More
Great communication I regularly take my car here and am never disappointed. Great communication and they are very accommodating. They even deep cleaned my car! Highly rec I regularly take my car here and am never disappointed. Great communication and they are very accommodating. They even deep cleaned my car! Highly recommended! More
Ac compresor Had an amazing experience with this service center, Alec went out of his way to help me with replacing my ac compressor. The issue started when I was Had an amazing experience with this service center, Alec went out of his way to help me with replacing my ac compressor. The issue started when I was living in Las Vegas two years ago. I had been going to the delearship in Vegas for eight years at that point and unfortunately they kept failing to follow through to help me fix the issue. Moving here I wasn’t sure if I continue to use Acura delearships for my service needs BUT once I found this service center that all changed. I’m so happy to have my AC fixed for the upcoming summer and a road trip as I roll 200k in my 2007 TSX. Alec and the service team at Courtesy Acura has restored my faith in the brand. More