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Courtesy Acura - Service Center

Littleton, CO

4.9
4,384 Reviews

4,384 Reviews of Courtesy Acura - Service Center

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March 25, 2019

5 stars! I had a watm, friendly, positive greeting as soon as I drove into the garage. The gentleman saw that I purchased my car elsewhere and offered to help More

by yvonne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure who verified my appointment but he was very pleasant., Alec Ernce
Mar 27, 2019 -

Courtesy Acura responded

Thank you so much for your 5-stars, Yvonne! We are pleased to hear that Alec was so eager to assist you and get your vehicular concerns taken care of efficiently. Providing quality service is what we aim for, and we hope that you continue to confide in our team for each of your future automotive needs.

March 25, 2019

Good service Great customer service they really take care of you and your car. I like that they are one of the only dealer ships that are honest. More

by MAGGIEW862662
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wajler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2019 -

Courtesy Acura responded

Hi Maggie, Thank you so much for your kind review! Transparency is certainly very important to us, and we are pleased to know that our efforts have earned your confidence. We look forward to continuing to provide you with the same quality service in the future.

March 22, 2019

Service as expected Great service, reasonable prices. Very helpful staff and the service team answered all my questions. Will come back for next service visit. Michael Wa More

by D.SCHEID4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wajler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2019 -

Courtesy Acura responded

We are happy to hear that your recent service visit did not disappoint. We are pleased that Michael and our team could be of assistance to you, and we look forward to working with you again when the time comes for your next service. Thank you for the 5-stars!

March 22, 2019

Service of 2012 Acura TSX Vanessa Harris, my service writer was the best. Made an appointment and she took care of oil change plus coolant replacement in my 2012 TSX in 2 hrs. More

by FINCHAM4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vanessa Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2019 -

Courtesy Acura responded

Hi Jack, We agree that Vanessa is a wonderful asset to our dealership, and we are thrilled that she went above and beyond to ensure that your service visit was top-notch. We are so appreciative of your 30 years of business, and we look forward to continuing to offer you our best customer and vehicular care for many more to come. Drive safely!

March 22, 2019

Matt was very informative and helpful. I have always had good service when servicing my RDX. Matt was very helpful answering all my questions and very friendly. I absolutely love having a More

by suziepepp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Sheridan
Mar 25, 2019 -

Courtesy Acura responded

Hi Suzie, Providing quality service is what we aim for, and we are happy to know that Matt took such good care of you and your vehicle during your recent visit! We appreciate your very kind review, and we look forward to continue serving you in the future.

March 22, 2019

High quality Service Department I have been coming to Courtesy Acura for 14 years and have always been treated with great respect. I trust that the work is always done right. More

by GAIL.F.GRANILLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alec Ernce
Mar 25, 2019 -

Courtesy Acura responded

Hi Gail, We are honored by your 14 years of loyalty and confidence in our dealership. It is a pleasure to serve you, and we certainly look forward to continuing to provide you with the same quality service in the future. Thank you so much for your 5-star review.

March 22, 2019

Oil change and tire rotation Great service and friendly employees salesman corrected expired service gratuity that was present at sale. Service department honored the gratuity due More

by GSTEPHEN04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Craig, Kayla Cook
Mar 25, 2019 -

Courtesy Acura responded

Thank you for your 5-star review! We are so glad that we could be of assistance to you and make things right. Please let us know if there is anything more that our team could help you with in the future.

March 22, 2019

Quick oil change I stopped by for an oil change, without an appointment. Alec was immediately available to help me. He went over what I wanted and gave me an estimated More

by lmyoung0449
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alec Ernce
Mar 25, 2019 -

Courtesy Acura responded

Thank you so much for your wonderful feedback! It is a pleasure to hear that Alec took such exceptional care of you during your recent visit. Please let us know if there is anything more that our team may help you with in the future. We look forward to the opportunity to work with you again.

March 22, 2019

Always a great experience here at Courtesy Acura I always have a great experience here and this visit was no exception - loaner car available for my use while my car was being serviced - always recei More

by SARAMOSS04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor Thomas
Mar 25, 2019 -

Courtesy Acura responded

Hi Sara, Thank you so much for your amazing review! Your satisfaction is so important to us, and we are overjoyed that you are consistently content with the service and overall experiences that our team provides to you. It is our pleasure to serve you, and we look forward to continue working with you in the future!

March 18, 2019

Great customer service From scheduling an appointment, to assisting with a loaner car, to prompt completion of the work, it was all 5 star service! Thank you for making it a More

by HEMCMAHON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor Thomas
Mar 19, 2019 -

Courtesy Acura responded

Thank you for your review. We're glad to hear that you had such a positive experience with Connor and our Service team. Enjoy the drive! John Mark Osborne General Manager Courtesy Acura

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