Courtesy Acura - Service Center

Great service Vanessa was most efficient in getting the necessary paperwork completed and getting me into the loaner. Service work completed as scheduled and probl Vanessa was most efficient in getting the necessary paperwork completed and getting me into the loaner. Service work completed as scheduled and problem was corrected. More

Excellent service by Vanessa Vanessa at Courtesy Acura couldn't have been more helpful. She was friendly and efficient when asking about the kind of car trouble I was having. Sh Vanessa at Courtesy Acura couldn't have been more helpful. She was friendly and efficient when asking about the kind of car trouble I was having. She assured me that my repair would be covered by my warranty, which was a relief. Then she got me settled in the loaner car and explained all the features of this 2019 model RDX which definitely had more features than my 2017 model. Vanessa stayed in touch with me by phone and text during the 1 1/2 days my car was in the shop; she explained what the problem was (left rear wheel bearing needed replacement) and told me when it would be ready. When I came in to pick it up, Vanessa had the paperwork ready and returned my clean and repaired car to me along with a bottle of water and a mint. I felt grateful to be so well-cared for. I will return to Courtesy Acura for any future service needs. More

Alec Ernst was absolutely EXCEPTIONAL! I had purchased a used Acura RDX from a credit union broker. After driving it for a few months and experiencing awful back pains, I found my driver's I had purchased a used Acura RDX from a credit union broker. After driving it for a few months and experiencing awful back pains, I found my driver's side seat frame was bent and sitting at an angle. The broker offered no help. I stopped by Courtesy Acura to inquire about getting a new driver's side seat. The service team suggested going to a salvage yard and finding a used seat to replace the bent framed seat. Alec Ernst pulled up seats from salvage yards, saving me thousands! I was able to acquire a seat. Alec took care of getting it delivered to the dealership, cleaning up the seat, arranging a loaner car for me to drive AND delivery of my vehicle once the job was completed. Alec was professional and communicated with me through the entire process. GONE are the days of the old dealership stigmas. Alec and the service crew at Courtesy Acura were professional and exceptionally helpful. Kudos to Courtesy Acura. I will buy my next car from them! More

Service Connor provided accurate information to us regarding the service recall that was performed on our MDX. Connor is always courteous and informative. Whe Connor provided accurate information to us regarding the service recall that was performed on our MDX. Connor is always courteous and informative. When we picked up the car it was washed and spotless which was really appreciated after the recent snow. More

Always awesome! I am always treated with the utmost consideration and they always communicate very well with me regarding whatever I've come to see them regarding. Gr I am always treated with the utmost consideration and they always communicate very well with me regarding whatever I've come to see them regarding. Great service department with fantastic service advisors! More

Great experience We had a 60k mi service done on our MDX. Car was ready on time (actually early) and on budget. Drives like new. Thanks alot. We had a 60k mi service done on our MDX. Car was ready on time (actually early) and on budget. Drives like new. Thanks alot. More

Service Took my car in for routine oil change. Matt was friendly and took car of everything as expected, also suggested other service that was needed at that Took my car in for routine oil change. Matt was friendly and took car of everything as expected, also suggested other service that was needed at that time. More

First service on my 2019 MDX Have to say one of the best service I ever got with my new MDX. Alec greeted me the minute I walked in and offer me a variety of different beverages t Have to say one of the best service I ever got with my new MDX. Alec greeted me the minute I walked in and offer me a variety of different beverages they had at the waiting area. But where he help most was getting me back to my house via Lyft so I don't miss my work meeting I totally spaced out. He also would send me a text and car to bring me back when my car was fully serviced. More