4,385 Reviews of Courtesy Acura - Service Center
Excellent service Randy Bennett was knowledgeable and attentive. He is an asset to your organization. My service items were promptly and courteously attended to, and th Randy Bennett was knowledgeable and attentive. He is an asset to your organization. My service items were promptly and courteously attended to, and the car is running smoothly. More
Love Acura As always, outstanding service from Courtesy Acura. Conner was excellent. It is never an inconvenience to get my car serviced. They changed my oil, r As always, outstanding service from Courtesy Acura. Conner was excellent. It is never an inconvenience to get my car serviced. They changed my oil, rotated the tires, even repaired the tire that had a nail, and delivered my car all shiny and clean. I never missed a beat of my busy day. Thank You Conner and Courtesy Acura for going above and beyond!! More
Great service and fast Matt helped us in Littleton at curtesy Acura and he was polite and explained the experience we would have. My loaner car was ready and when I came t Matt helped us in Littleton at curtesy Acura and he was polite and explained the experience we would have. My loaner car was ready and when I came to pick up My car it was ready and clean. More
Great experience Missy was very polite and overall great to work with! I try to avoid the dealership service departments because they are so expensive, but her custome Missy was very polite and overall great to work with! I try to avoid the dealership service departments because they are so expensive, but her customer service made the final bill somewhat tolerable and I will likely come back to have my car serviced at Courtesy in the future. More
Outstanding service Came in for our first oil change on our new RDX. Michael was very nice and took care of us. He was able to get us a loaner vehicle while ours was gett Came in for our first oil change on our new RDX. Michael was very nice and took care of us. He was able to get us a loaner vehicle while ours was getting serviced. Everything was completed earlier than expected. Top notch service More
Outstanding Service Experience! I recently had scheduled maintenance service performed on one of my family's two 2018 RDX vehicles. Kayla Cook and the entire service team did an ou I recently had scheduled maintenance service performed on one of my family's two 2018 RDX vehicles. Kayla Cook and the entire service team did an outstanding job on my vehicle from the moment I was greeted upon entry into the service area until the time the work was completed. In addition, my car sparkled inside and out. Thanks to Kayla and all of the talented service staff at Courtesy Acura. More
Everything went smoothly and timely. Missy Zalinger was my consultant. She wasn't in the least bit pushy, but instead looked for ways to save me money. The time frame she gave me was ac Missy Zalinger was my consultant. She wasn't in the least bit pushy, but instead looked for ways to save me money. The time frame she gave me was accurate and my car is running great and looked awesome as well after the detailing I had done. More
Parts and Service customer satisfaction Alec Ernce in the service department is AMAZING! So, so nice, and made me feel like I was his first priority. I brought my MDX in for an oil change Alec Ernce in the service department is AMAZING! So, so nice, and made me feel like I was his first priority. I brought my MDX in for an oil change and tire rotation, it needed a recall service done as well and I had not made a specific appointment for that and they did not even hesitate to take care of it! They washed and vacuumed my vehicle -It looked so nice that I did not think it was my car and went to look for it! Thank you so much for great customer service! More
Outstanding Experience Today my Acura TL was in the Service Department for an oil change/filter. Matt was my Service Advisor and he was exceptional. He discussed with me the Today my Acura TL was in the Service Department for an oil change/filter. Matt was my Service Advisor and he was exceptional. He discussed with me the service I requested, reviewed my car's history with me, the process, and the time required. He even arranged for a ride to take me home and pick me up when I had an unexpected time issue. When I picked up my car he reviewed the maintenance performed along with the inspection checklist in detail as they found a small oil leak. I have had Matt as my advisor many times over the past 10 years and he is consistently great. When I leave I feel valuable and like family. Thank you Matt and Courtesy Acura More
Recent Service Visit My transmission light came on while I was running errands. I was in the vicinity of Courtesy so stopped by without an appointment. They were able to My transmission light came on while I was running errands. I was in the vicinity of Courtesy so stopped by without an appointment. They were able to look at it right away and provided a loaner vehicle in the meantime so that I was able to continue my day. Missy Zalinger called me later in the afternoon with the diagnostic and said they could do the repair right away. She explained the problem and provided an accurate estimate of the cost along with the expected timeframe for the repair. Both the cost and time were right on target. Missy was very personable and very nice to deal with. I am looking forward to my next visit, though I hope it is just for the next oil change. More