Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
4,386 Reviews of Courtesy Acura - Service Center
Sort by
July 10, 2019
Acura MDX repair and diagnostics Very accommodating, helpful, and professional. I trust Courtesy Acura to be honest. The atmosphere in the Service Dept. is friendly and organized. Very accommodating, helpful, and professional. I trust Courtesy Acura to be honest. The atmosphere in the Service Dept. is friendly and organized. All the service employees have been great. More
by MDX1818
Verified CustomerEmployees Worked With
Matt Sheridan
Helpful July 10, 2019
Always Disappointed I have been into the service center approximately 4 times and it's always disappointing. I've continually experienced a rattle in my car that cannot s I have been into the service center approximately 4 times and it's always disappointing. I've continually experienced a rattle in my car that cannot seem to be fixed. At my last oil change the cover over my rear view mirror was hanging off, I returned it to have it fixed, which supposedly it was, and I barely made it home before it fell off again. My husband had to repair it. At this last visit yesterday I did not have an appointment for an oil change, was told it would be 2 hours, then 2.5 hours. I was called after an hour and told it was done. I returned and the car was not completed for another 30 minutes. The Jack was flat and uninterested, playing on his phone. My car still has dirt all over the back window even after being cleaned. The tables in the waiting area were all dirty with food and left over and stuck on. Honestly I've never had a good experience with this service center. I'm regretting not purchasing an Infiniti again as the Mike Ward service center was awesome. More
by OLSON_N
Employees Worked With
Jack Hubert
July 09, 2019
Excellent Service When I arrived at Courtesy Acura, I was assigned a service tech (Missy Zalinger). It was a pleasure to work with Missy. I waited in the Customer Loung When I arrived at Courtesy Acura, I was assigned a service tech (Missy Zalinger). It was a pleasure to work with Missy. I waited in the Customer Lounge while my Acura was being serviced and/or repaired. Missy kept me advised on the progress with my vehicle and when the work should be completed. This is my second Acura and both have been serviced at Courtesy Acura. I would recommend this service center to my friends and in fact, I have. More
by HOWARD_OLSON
Employees Worked With
Missy Zalinger
July 09, 2019
Great service Great dealership, great service, great all around! Will continue to do business. Jack provides great service and support. Second chance provided a qua Great dealership, great service, great all around! Will continue to do business. Jack provides great service and support. Second chance provided a quality job installing my clear bra. More
by JACK84186
Employees Worked With
Jack Hubert
July 08, 2019
Great Service! I went in this morning for Service on my Acura I just purchased and met Matt Sheridan. What a great Experience! I needed a Ride back to work and Ly I went in this morning for Service on my Acura I just purchased and met Matt Sheridan. What a great Experience! I needed a Ride back to work and Lyft was there within minutes. Ed More
by Ed
Employees Worked With
Matt Sheridan
July 08, 2019
Safety Recall Jack was very helpful and informative about what needed to be done to my car. It was also very helpful to have courtesy car to use while my car was be Jack was very helpful and informative about what needed to be done to my car. It was also very helpful to have courtesy car to use while my car was being worked on. More
by NJEAVES11
Employees Worked With
Jack Hubert
July 08, 2019
Always good service. I scheduled an on-line appointment and everything went smoothly!! The loaner vehicle was all ready for me when I arrived and I was in and out within I scheduled an on-line appointment and everything went smoothly!! The loaner vehicle was all ready for me when I arrived and I was in and out within 10-15 minutes. More
by nbloomy62
Employees Worked With
Connor Thomas
July 08, 2019
Excellent service I had received a great service, fast response, work done fast. Waiting room is nice. I would definitely recommend this place to my friends. Thanks. I had received a great service, fast response, work done fast. Waiting room is nice. I would definitely recommend this place to my friends. Thanks. More
by PG
Employees Worked With
Alec Ernce
June 22, 2019
Amazing service The staff was courteous, friendly and accommodating . They provided great communication by means of text, arranged for a Lyft to drop me off at work, The staff was courteous, friendly and accommodating . They provided great communication by means of text, arranged for a Lyft to drop me off at work, and had the car cleaned once I had arrived. An all around great experience. More
by MattS
Employees Worked With
Missy Zalinger
June 21, 2019
Service interval checkup Everything done effective and on time. Reviewed also what needs to be done on next service. Good waiting area with plenty of coffee and clean servi Everything done effective and on time. Reviewed also what needs to be done on next service. Good waiting area with plenty of coffee and clean service Bay Area. More
by TIMDWILCOX
Employees Worked With
Jack Hubert
