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4,455 Reviews of Courtesy Acura - Service Center
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October 04, 2019
Easy Service for Busy Mom I enjoyed every bit of the experience! Seamless loaner car, Snacks in the waiting room while they pulled up my car - Overall EXCELLENT service! on I enjoyed every bit of the experience! Seamless loaner car, Snacks in the waiting room while they pulled up my car - Overall EXCELLENT service! only feedback is I have had troubles calling and reaching someone. More
by ASHLEY
Verified CustomerEmployees Worked With
Matt Sheridan
October 04, 2019
We had another great experience with Courtesy Acura!! I was able to make a service appointment for my MDX within a few days of calling to schedule!. Once I got to my appointment, I was greeted and went in I was able to make a service appointment for my MDX within a few days of calling to schedule!. Once I got to my appointment, I was greeted and went in to discuss what services I needed with Jack. Very short wait time to get checked in. Once my car was done, I received a call from Jack indicating that my car was ready to be picked up!! The services provided were explained in detail and I was on my way! Great customer service!!! More
by RedHotMDX
Employees Worked With
Jack Hubert
October 04, 2019
100k mile Oil Change and taillight service recall Jack was polite, knowledgable in explaining all the service recommendations at 100k miles. Although I only opted forth oil change due to time, he dut Jack was polite, knowledgable in explaining all the service recommendations at 100k miles. Although I only opted forth oil change due to time, he dutifully went down the list. Technician did find a couple other things that we discussed and Jack provided and estimate for. At no time did I feel pressured to complete any of the services, but did take away a couple of items that need to be done. Some of the service items seemed very high, so will shop around for better prices. I'd like to have it all done at Courtesy, but must check some of this out. More
by 14AcuraMag
Employees Worked With
Jack Hubert
October 04, 2019
Routine oil change I appreciate not being pressured into having other services performed. I love having the car returned clean. An expensive lost item had been found un I appreciate not being pressured into having other services performed. I love having the car returned clean. An expensive lost item had been found under the seat so I much appreciate the honesty of the technician. On the downside dirty greasy streaks left on gas tank release & interior door jam. More
by mhopec29
Employees Worked With
Jack Hubert
October 04, 2019
Everything went well car wash not the best. All was done with courtesy and on time only complaint no apples and car wash was not the best a lot of lint on my dark car All was done with courtesy and on time only complaint no apples and car wash was not the best a lot of lint on my dark car More
by SBRANDT9324
October 03, 2019
Fixing recurring issues I brought my car in diagnose multiple strange issues with my gas cap and display in console. Despite having the vehicle for 3 days, they were unable I brought my car in diagnose multiple strange issues with my gas cap and display in console. Despite having the vehicle for 3 days, they were unable to find any problems. For the next month the issues were STILL there, and another one has cropped up. Maybe the computer inside the vehicle is having problems ? More
by BLHERREN
Employees Worked With
Todd Connell
October 03, 2019
Frinedly staff and great service I got my oil change done there and finished with a very lovely car wash. The service advisor went through the service was perform with me and provi I got my oil change done there and finished with a very lovely car wash. The service advisor went through the service was perform with me and provide some suggestions. Overall it was a great visit. More
by MDX Owner
October 03, 2019
Service Great overall service was courteous and knowledgeable. Kept me informed and updated on my cars service. Never felt pressured and was well informed of Great overall service was courteous and knowledgeable. Kept me informed and updated on my cars service. Never felt pressured and was well informed of other needs with cars service. More
by TODDGODWIN
Employees Worked With
Matt Sheridan
October 03, 2019
Maintenance service I great service provided by Todd. Will request him the next time I bring my MDX in for services He kept me informed of all that was needed above what I great service provided by Todd. Will request him the next time I bring my MDX in for services He kept me informed of all that was needed above what Connor and stated via phone call. My MDX is running great thanks to your techs. Five star service from them as well as Todd. More
by HOMEMOM56
Employees Worked With
Dennis Craig, Connor Thomas, Todd Connell
October 03, 2019
oil change I scheduled an oil change, everything went smoothly and everyone was professional and friendly. I was very satisfied with this experience and would u I scheduled an oil change, everything went smoothly and everyone was professional and friendly. I was very satisfied with this experience and would use them again for service. More
by SNOWLEOPARD111
Employees Worked With
Todd Connell
