4,455 Reviews of Courtesy Acura - Service Center
Courtesy Acura is always great! Matt Sheridan and the service department always do a great job and I feel comfortable taking my car there! I highly recommend that if you have an Acu Matt Sheridan and the service department always do a great job and I feel comfortable taking my car there! I highly recommend that if you have an Acura, to service your vehicle at Courtesy!!. More
Vanessa was awesome. Helped me with my questions. Great service. Vanessa was helpful. Thanks for the car washed and interior vacuum. I will be back for the next service. Thanks again. The free snack Great service. Vanessa was helpful. Thanks for the car washed and interior vacuum. I will be back for the next service. Thanks again. The free snack was great too. More
Best service in town! We purchased a new 2020 RDX a month ago from this dealership. Sales team was phenomenal! Fast forward to two weeks later.... someone puts a huge dent We purchased a new 2020 RDX a month ago from this dealership. Sales team was phenomenal! Fast forward to two weeks later.... someone puts a huge dent in the door of our brand new car. We called Courtesy Acura to see if their was anything we could do. Fortunately, we had purchased the ding and dent policy (recommend) and they made an appointment to bring it in. We worked with Michael in service and have never been treated better in our lives. He had our car fixed on the spot and it looks brand new! Thank you Courtesy Acura! More
Quick service considering my time crunch. Due to needing more service than for what I originally made the appointment, I was pleased that Todd Connell was able to get everything done so quickl Due to needing more service than for what I originally made the appointment, I was pleased that Todd Connell was able to get everything done so quickly. I needed to check out of my motel by 11:00 A.M. and drive an additional five hours that day and he was able to make it happen for me. I really appreciated his quick and friendly service. More
Service visit including recall repair Because of recent surgery could not drive car to shop. Valet service pickup/return worked great and service was excellent including return trip for mi Because of recent surgery could not drive car to shop. Valet service pickup/return worked great and service was excellent including return trip for minor follow up fix. More
professional and trustworthy I have been working with Courtesy Acura for years and i have always meant to type a review and i would forget. Ive worked with Connor, Vanessa and man I have been working with Courtesy Acura for years and i have always meant to type a review and i would forget. Ive worked with Connor, Vanessa and many other service agents. I always feel that i am in good hands and i am getting a great value. My colleagues suggest cheaper service companies but i just keep coming back to Acura because the work being done is guaranteed and honest. More
As always - efficient and courteous! I arrived about 15 minutes early -- was shown in to Matt's desk, the incoming paperwork was completed and thanks to the smooth operation, the Lyft d I arrived about 15 minutes early -- was shown in to Matt's desk, the incoming paperwork was completed and thanks to the smooth operation, the Lyft driver had dropped me off back at my office before my appointment was even to start. I received the text from Matt letting me know my car was ready - ordered the Lyft to pick me up - and arrived back at Courtesy to find my car waiting for me. All of my concerns were addressed and I was on my way home in minutes. Outstanding! More
Exceptional Service Staffs were very courteous. Schedule for an oil change , was in and out like no time and even got a courtesy car wash. Thank You for the great service Staffs were very courteous. Schedule for an oil change , was in and out like no time and even got a courtesy car wash. Thank You for the great service. More
too long of a wait I needed the map update installed . I called and was told that I could come in any time an it would take about 45 minutes. I was at the dealership I needed the map update installed . I called and was told that I could come in any time an it would take about 45 minutes. I was at the dealership for 4and 1/2 hours. Not happy. Missed my grandson'd cross country meet. I think I should have been offered something for my time. More
new battery Excellent service with Vanessa as always!! I will wait until the days she works just so I can work with Vanessa. She always meets or exceeds my expe Excellent service with Vanessa as always!! I will wait until the days she works just so I can work with Vanessa. She always meets or exceeds my expectations. More