4,455 Reviews of Courtesy Acura - Service Center
Excellent Service! I made an appointment to have new tires put on my RDX. I'd arranged to wait and the wait was a little longer than originally planned but the waiting a I made an appointment to have new tires put on my RDX. I'd arranged to wait and the wait was a little longer than originally planned but the waiting area is pleasant & well appointed and Missy kept me well informed on the progress while I waited. My vehicle had been cleaned inside and out & felt like a new car again when I drove off with the new tires. More
In need of a immediate oil change Planning a near 2,000 mile round trip and my oil warning light would not support that. So I was able to get to the dealership with very little wait t Planning a near 2,000 mile round trip and my oil warning light would not support that. So I was able to get to the dealership with very little wait time with the support of Leo Falcam. He also got an estimate for me of an additional item that I will have installed at a near future date. Thank you Leo, you did a great job. More
Always helpful They are so nice to work with and make sure we only get the service we need. They even helped us ensure we scheduled for a time that fit our schedule They are so nice to work with and make sure we only get the service we need. They even helped us ensure we scheduled for a time that fit our schedule. More
Leo was a great help in Service. Leo was knowledgeable about a unique and uncommon problem. He went above and beyond to find the source of the issue and resolve it. Thank you!! Leo was knowledgeable about a unique and uncommon problem. He went above and beyond to find the source of the issue and resolve it. Thank you!! More
Great customer service I returned home from a work trip and discovered I had a flat tire. I was concerned that my tire had a nail in it and I was supposed to leave for a roa I returned home from a work trip and discovered I had a flat tire. I was concerned that my tire had a nail in it and I was supposed to leave for a road trip the next day. I called at 4:30pm and they were able to get me a service appointment for 7:30am the next morning. The service was amazing...they checked my tire and said it was good to go. Thanks for the quick service! More
Quality Service at Fair Pricing I have been getting my 2004 MDX serviced for nearly two years with Courtesy Acura and in that time I have had nothing but outstanding service. My vehi I have been getting my 2004 MDX serviced for nearly two years with Courtesy Acura and in that time I have had nothing but outstanding service. My vehicle has been top notch and the two service advisors I've worked with, Vanessa and Matt, have been friendly, open, and beyond helpful. If you have an Acura look no further than Courtesy Acura for all service needs. More
Service review Works with Leo in service. Excellent customer service, highly recommended. Explained the process to me throughly, was informative and helpful. I will Works with Leo in service. Excellent customer service, highly recommended. Explained the process to me throughly, was informative and helpful. I will be back for more service appointments. More
Good service, but missed some items Brought the vehicle in for a scheduled oil change. As always, the service was friendly, courteous, and fast. However, when I drove off, I noticed that Brought the vehicle in for a scheduled oil change. As always, the service was friendly, courteous, and fast. However, when I drove off, I noticed that the oil change timer had not been reset, and the right rear tire pressure was 5 PSI less than the other 3. I returned to the dealership immediately and had these omissions corrected, which was handled expeditiously. More
very conforting It a regular oil change service. But they pay lot of attention to it. I felt warm whenever I went there. Very friendly and highly recommended. It a regular oil change service. But they pay lot of attention to it. I felt warm whenever I went there. Very friendly and highly recommended. More
Service and repair was really pleasant Took my car in for service and it was a pleasure. Everyone was professional and courteous. They respected when I said no to some services due and qui Took my car in for service and it was a pleasure. Everyone was professional and courteous. They respected when I said no to some services due and quickly resolved service issues that I was willing to authorize. More