4,689 Reviews of Courtesy Acura - Service Center
I recently had my Acura MDX serviced and was thoroughly impressed by the outstanding customer service and quality of work. When I arrived, the staff was professional, courteous, and transparent about the p impressed by the outstanding customer service and quality of work. When I arrived, the staff was professional, courteous, and transparent about the process and pricing. They quickly diagnosed the issue, explained everything clearly, and promptly had my vehicle back on the road. The repair was done right the first time, and they even went the extra mile by washing the car and checking other systems for peace of mind. It’s rare to find a shop that combines technical expertise with genuine customer care—highly recommended! More
Excellent dealership, never have I had any issues bringing my vehicles here. Much better than some other Acura dealers bringing my vehicles here. Much better than some other Acura dealers More
I went to Acura for a recall. They had a list of stuff that needed to be done. It’s your recall, and god forbid you walk out owing nothing. They had a list of stuff that needed to be done. It’s your recall, and god forbid you walk out owing nothing. More
Staff was very nice and informative. Work was completed in a timely manner and everything that was discussed was completed with no problems! Work was completed in a timely manner and everything that was discussed was completed with no problems! More
Vanessa is the greatest. I feel like I have a friend when I go to the service department. She’s always on top of things and very knowledgeable. I feel like I have a friend when I go to the service department. She’s always on top of things and very knowledgeable. More
Staff was very helpful and stated in touch during the process. My only comment would be with the oil change. I assumed that the fluids would be topped off since that is included at other oil change place process. My only comment would be with the oil change. I assumed that the fluids would be topped off since that is included at other oil change places. After I left I needed the windshield washer fluid due to road conditions and it was empty. Otherwise, all good. More
Easy scheduling, great service, was unexpectedly given a courtesy car while recalls were done, nice waiting room facility courtesy car while recalls were done, nice waiting room facility More
Our sales representative, Jim O'Connell was courteous and professional. It did take in inordinate amount of time to complete the transaction once we committed to purchase. and professional. It did take in inordinate amount of time to complete the transaction once we committed to purchase. More
Always receive 5 star service every time I go. The staff is knowledgeable and willing to help. The employees are not exhausted like other dealerships. The staff is knowledgeable and willing to help. The employees are not exhausted like other dealerships. More
I purchased my car from here but live an hour away. When I set up my appointment for service I was given a courtesy car so I wouldn't be inconvenienced by not having transportation. I, also, received When I set up my appointment for service I was given a courtesy car so I wouldn't be inconvenienced by not having transportation. I, also, received calls, texts and emails with photos keeping me updated as to the progress of my car. More