4,674 Reviews of Courtesy Acura - Service Center
I was welcomed immediately. Very comfortable waiting area..My car was completed as advertised. When I left, the car was clean with a bottle of water and mint. Nice touch! area..My car was completed as advertised. When I left, the car was clean with a bottle of water and mint. Nice touch! More
My visit was quick, easy and cheap! This is why I chose Acura - they are financially reasonable to maintain. Courtesy explained the whole process and I was in and out in less than 2 hours. I’ll definitely Acura - they are financially reasonable to maintain. Courtesy explained the whole process and I was in and out in less than 2 hours. I’ll definitely take my car back to Courtesy! More
Easy scheduling & check-in. Details thoroughly explained. Work done in expected time frame. Thorough explanation at check out. Bottle of cold water & a mint waiting in my car. The service department is the m Work done in expected time frame. Thorough explanation at check out. Bottle of cold water & a mint waiting in my car. The service department is the main reason I bought my 2nd Acura. More
The team did a great job. The service representative was helpful and friendly, the service was completed earlier than suggested and additional items were addressed with the car. helpful and friendly, the service was completed earlier than suggested and additional items were addressed with the car. More
Timely service, nice and professional staff, everything explained and willing to answer questions. Received regular updates. Car wash is a nice bonus. Will be back explained and willing to answer questions. Received regular updates. Car wash is a nice bonus. Will be back More
Very good customer service. Kind and friendly staff. Was able to get in quickly and my car was done the same day. They also offered me a loaner for the day able to get in quickly and my car was done the same day. They also offered me a loaner for the day More
Great service representative (Vanessa). She was awesome (10 out of 10). She went out of her way to help resolve the issue I had, and she kept me up to date with helpful updates. She knew what she was doi (10 out of 10). She went out of her way to help resolve the issue I had, and she kept me up to date with helpful updates. She knew what she was doing, and she made sure I was apprised of the situation and felt comfortable with everything happening. I completely trust her, and she's the reason I will return to Acura to service my car. I won't go anywhere when I don't trust the folks working there. She was honest and straight forward - even when it meant less work would be done and even though she didn't need to be and I probably never would have known. That's an excellent way to run a business, so I will be back. More
Mike handed my RDX Service very well. Happy service experience from the time I stepped in till leaving. He introduce me to Mr Dennis to check Resale value of my car. experience from the time I stepped in till leaving. He introduce me to Mr Dennis to check Resale value of my car. More
Mike was very helpful and professional when I had my Acura serviced. He kept me updated throughout the day on the progress. He also alerted me that I needed to have new brakes installed and went out of Acura serviced. He kept me updated throughout the day on the progress. He also alerted me that I needed to have new brakes installed and went out of his way to make sure if got done that day at a reasonable price. Excellent customer service! More
New to Courtesy Acura after moving here out of state. By far the best dealership service I’ve received! Vanessa was welcoming, friendly and gave me cost estimates up front. Will definitely be back! far the best dealership service I’ve received! Vanessa was welcoming, friendly and gave me cost estimates up front. Will definitely be back! More