Courtesy Acura - Service Center

I had a very pleasant experience with Courtesy Acura again from the moment I parked my car in front of the service department to the moment I drove my car away. From the first receptionist that welcomed again from the moment I parked my car in front of the service department to the moment I drove my car away. From the first receptionist that welcomed me by the sidewalk, every communication was very pleasant and with customer first manner. David W. is a very warm person, he explained everything to me in detail and with patience. The technician found a leak on the left axle seal and fixed it in timely fashion. The maintenance was meant for a family road trip and I felt so much safer now with all the points the technician checked. I wouldn't hesitate to go back for my next maintenance and would highly recommend it. More

I've been to Acura 4 times for the same issue and Michael Osborne was finally able to solve the problem and did it with kindness and ease. His communication and service went above and beyond. Honestly, I wa Osborne was finally able to solve the problem and did it with kindness and ease. His communication and service went above and beyond. Honestly, I was ready to go to another dealership but he has changed my mind. More

Vanessa is always a pleasure to work with! She is very knowledgeable and will go the extra mile to find unknown answers. I appreciate her communication during an appointment, keeping me posted on the ser knowledgeable and will go the extra mile to find unknown answers. I appreciate her communication during an appointment, keeping me posted on the service being done. The 4 star rating this time is due to the fact that after the recall work was done on the fuel pump, someone didn't reset warnings and I left the dealership to only have 5 warning screens appear. I quickly turned around and returned to the dealership where they were able to correct the issue. The following day, my service for oil appeared, however, they took care of that while they had my car. Once again, someone did not reset the maintenance. I was able to locate how to do it in my manual and completed it myself. It is a rather important step as this can throw off the mileage and timing of your service. I mention this as it may have been an oversight and one that can easily be fixed. Overall, we have had many excellent service appointments since 2009! More

David was very polite and helpful. The best thing is the valet service and having someone pick up my car for service! Love that I do not have to wait at a dealership all day. They were also very quick which valet service and having someone pick up my car for service! Love that I do not have to wait at a dealership all day. They were also very quick which is so nice! More

So easy to work with and very professional. Kept me informed as work was being done. Very satisfied with the quality of the work performed informed as work was being done. Very satisfied with the quality of the work performed More

I was in for the recall and decided to wait it out. Very happy with my service rep. Malachi took the time to keep me posted on the status of the recall. happy with my service rep. Malachi took the time to keep me posted on the status of the recall. More

Michael W. is knowledgeable and thorough. His efforts and willingness to resolve issues are unmatched and his kind personality is amazing. His competence and patience add incredible valuable to the busi and willingness to resolve issues are unmatched and his kind personality is amazing. His competence and patience add incredible valuable to the business, thus preserving my confidence and relationship with Courtesy Acura overall. More

Malachi went above and beyond. The service Courtesy Acura provides is unequaled! The fact that they not only washed my car, but detailed it, surprised me! Acura provides is unequaled! The fact that they not only washed my car, but detailed it, surprised me! More

Michael Osborne made this service appointment, pain free. He excels at his job and kept me updated throughout the day, on the status of my vehicle. Thanks Michael!! He excels at his job and kept me updated throughout the day, on the status of my vehicle. Thanks Michael!! More