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Courtesy Acura - Service Center

Littleton, CO

4.9
4,672 Reviews

4,672 Reviews of Courtesy Acura - Service Center

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April 17, 2025

Excellent service - car was finished when promised including a car wash and interior cleaning! Always a good experience at Courtesy Acura! More

by mathck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Aran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Mckoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2025

Quick and simple to schedule and get my the vehicle serviced. Getting courtesy vehicle from dealership is always helpful as usual. More

by John Robinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Mckoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

I recently had my Acura MDX serviced and was thoroughly impressed by the outstanding customer service and quality of work. When I arrived, the staff was professional, courteous, and transparent about the p More

by matthew.w.johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Aran
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

Excellent dealership, never have I had any issues bringing my vehicles here. Much better than some other Acura dealers More

by Choesen23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Aran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Mckoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2025

I went to Acura for a recall. They had a list of stuff that needed to be done. It’s your recall, and god forbid you walk out owing nothing. More

by Not satisfied
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vanessa Harris
2.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wajler
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Courtesy Acura responded

Hello. Chris Zimmerman, Parts & Service Director here. I am disappointed to know that you were not satisfied with your experience. As per ALL Acura recalls we are required by Acura to perform a complete multi-inspection to ensure that your Acura is performing as designed to maximize your Acura ownership experience. I am available at 303-795-4080 (direct line) if you would like to discuss these recommendations or if I can answer any of your concerns via phone vs social media reviews. Let me know how I can help change your perception of this experience.

April 11, 2025

Staff was very nice and informative. Work was completed in a timely manner and everything that was discussed was completed with no problems! More

by nickziolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Mckean
April 11, 2025

Vanessa is the greatest. I feel like I have a friend when I go to the service department. She’s always on top of things and very knowledgeable. More

by KathyPettee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Mckoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2025

Staff was very helpful and stated in touch during the process. My only comment would be with the oil change. I assumed that the fluids would be topped off since that is included at other oil change place More

by CONTSPORTS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

Easy scheduling, great service, was unexpectedly given a courtesy car while recalls were done, nice waiting room facility More

by rbrown1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wajler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
April 08, 2025

Our sales representative, Jim O'Connell was courteous and professional. It did take in inordinate amount of time to complete the transaction once we committed to purchase. More

by doug8285
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Harris
3.0
This rating includes all reviews, with more weight given to recent reviews.
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