Courtesy Acura
Lexington, KY
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Will not be going back to courtesy Acura! Rude. Had an appointment made online and was called day before saying we should call for an appointment instead of online. They were low on loaners, since it was appointment made online and was called day before saying we should call for an appointment instead of online. They were low on loaners, since it was only an oil change, which was not what was promised when we purchased our car. Changed story when my husband called. Had an 11:30 appointment and car was not finished until 3:15. They asked to check if we needed an alignment. We agreed to this. Should not take this long even with this! Love my Acura, but will not buy next car here. More
Exceptional service. They go the extra mile. Chris in service searched high and low for parts so I could use my car for upcoming trip. service searched high and low for parts so I could use my car for upcoming trip. More
Chris in Service does all he can to help you. However, the dealership is down to only one service manager. When I tried to get an appointment today I got sent to voicemail. I definitely need more help in the dealership is down to only one service manager. When I tried to get an appointment today I got sent to voicemail. I definitely need more help in the service area! More
service department--bought a $200 battery for MDX--used service department--bought a $200 battery for MDX--used 12% off coupon--had a coupon for free tire rotation with another service--no where on coup service department--bought a $200 battery for MDX--used 12% off coupon--had a coupon for free tire rotation with another service--no where on coupon did it say can not be used with other coupon--would not let me use it--did not wash car or clean inside--disappointed in Courtsey Service! More
Great customer service. Very friendly and helpful throughout the buying process. Would definitely refer anyone looking to buy a vehicle to go to them for great service. throughout the buying process. Would definitely refer anyone looking to buy a vehicle to go to them for great service. More
Quick, efficient, goes above and beyond expectations. Reliable and courteous too. My place for my Acura! Bought car here and service car here when needed! Reliable and courteous too. My place for my Acura! Bought car here and service car here when needed! More
Had Front and Rear brakes serviced. Very satisfied with service. Courtesy Acura always provides great service and Chris is very pleasant and caring with clients! service. Courtesy Acura always provides great service and Chris is very pleasant and caring with clients! More
Disappointed with car wash, back window never washed, would think after spending $370 this would have been better. Thought overall cost of service was high! would think after spending $370 this would have been better. Thought overall cost of service was high! More
Mike and Daniel were great to work with. Patient and no pressure. Will buy from from again! There are several dealerships in Lexington and we visited them all. pressure. Will buy from from again! There are several dealerships in Lexington and we visited them all. More