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Courtesy Acura

Lexington, KY

4.7
366 Reviews

3701 Nicholasville Road

Lexington, KY

40503

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Showing 366 reviews

November 01, 2023

The dealership was very professional and communicated clearly. Did not try to pressure into things that I did not want and took the time to go over the vehicle and carfax report with me. Definitely rec More

by jscarter42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Molly Kennedy
October 21, 2023

We needed a brake change done as a walk in since we are real busy and get very little warning in advance when one of us are free. Well they got us in as a walk in. Very nice service advisors and also Her More

by Honda family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know the other guys name in the department but he was great as well. , Molly Kennedy
October 03, 2023

Although it took me a few minutes to be greeted upon arrival, the service consultant was engaging and professional. The waiting room is comfortable with thoughtful touches such as seating equipped with More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Autumn Surbeck
September 20, 2023

Super nice people, they went over and above to help us. Tony could not have been more helpful! More

by Paul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Molly Kennedy
September 02, 2023

Courtesy Acura is very much customer focused! Autumn oversaw the process and communicated with me from beginning to end of the service time! More

by lhibbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Autumn, Molly Kennedy
August 24, 2023

Mike is the best representative in the service department very helpful and nice he even shuttled me to mall himself. My second time of doing service business with him. I’ve been to this dealership many times More

by Lori Robinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
August 01, 2023

Excellent service, always courteous, professional and polite!! Wouldn’t take my Acura to anyone else! More

by KP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Kennedy
July 03, 2023

I have purchased three new vehicles from THIS dealership over the years, although I live approximately 150 miles away, and I have an Acura dealership approximately half that distance from my home. Why?... b More

by SUVguy,3017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Young, in the Service Department, is top notch, and the epitome of why I keep coming back to Couresy Acura for all of these years. I appreciate him very much.
July 01, 2023

Polite service department- appointments are readily available- service & repair were done in timely manner prices are reasonable More

by TG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Autumn
June 21, 2023

I have had my vehicles serviced there since 2009 and have always gotten great service. I have noticed that in my last two appointments that courtesy vehicles haven't been available and in talking to other cu More

by johnperkins949
Workmanship
Recommend Dealer
Yes
Employees Worked With
Molly Kennedy
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