Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Courtesy Acura
Lexington, KY
366 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 366 reviews
November 30, 2017
Service on my vehicle Excellent service experience from scheduling to pick up if vehicle. Courtesy ALWAYS provides EXCELLENT and conscientious service. Their service depa Excellent service experience from scheduling to pick up if vehicle. Courtesy ALWAYS provides EXCELLENT and conscientious service. Their service department is the reason I have owned Acura cars for over 20 years. More
by Mab623
Employees Worked With
Chris Stamper
November 17, 2017
Replaced rear catalytic converter Courtesy replaced the rear catalytic converter on my 2005 Acura TL. Larry Heath kept me informed from when I dropped off my car for service until it Courtesy replaced the rear catalytic converter on my 2005 Acura TL. Larry Heath kept me informed from when I dropped off my car for service until it was ready to pick up. I always get excellent service from the Courtesy Acura service team. More
by Frank Nunn1975
Employees Worked With
Larry Heath
October 23, 2017
Excellent customer service I have always taken my RDX to Courtesy. I have confidence in the people and have always been very satisfied. I wouldn’t go anywhere else for my ride I have always taken my RDX to Courtesy. I have confidence in the people and have always been very satisfied. I wouldn’t go anywhere else for my ride. More
by Acuragirl
Employees Worked With
Chris Stamper
October 22, 2017
Service department rip off I ordered a key fob online and they said they would have to charge me $125 to try and program it even if it didn’t work. Then they said I will be char I ordered a key fob online and they said they would have to charge me $125 to try and program it even if it didn’t work. Then they said I will be charged $125 again to program a new one that I would have to buy through them at $200. On top of that they said I get a free service check telling me I need new breaks. They told me the breaks were a 2 (in the red). I got them checked somewhere else and they physically showed me that they were NOT in the red! They were a 4. DO NOT GO THERE!!! More
by Unhappy costomer
Employees Worked With
Chris in the service department
October 15, 2017
2018 Acura RDX-Courtesy I have been looking at vehicles for over one year without finding the vehicle I wanted. Finally I decided on the Acura RDX and set out to find the pla I have been looking at vehicles for over one year without finding the vehicle I wanted. Finally I decided on the Acura RDX and set out to find the place I felt comfortable doing business. The process was seamless and “no haggle”. I look forward to enjoying my new vehicle. I have purchased three new vehicles in the past and this experience is the best yet. More
by Holly
Employees Worked With
Scott
October 11, 2017
Service center review Chris and all the staff are very professional, kind and a pleasure to work with. I'm always treated with respect I look forward to future visits . Chris and all the staff are very professional, kind and a pleasure to work with. I'm always treated with respect I look forward to future visits . More
by Nancy 123
Employees Worked With
Actually I don't know this but there was , Molly Kennedy
October 03, 2017
Excellent dealership Courtesy is the best dealership hands down I have ever dealt with. Not only are the sales associates top notch, the service department is equally prof Courtesy is the best dealership hands down I have ever dealt with. Not only are the sales associates top notch, the service department is equally professional. I will remain a loyal customer as long as I continue to drive Acura's. More
by Lucy
Employees Worked With
Scott Bronaugh, Larry Heath
September 29, 2017
Service w loaner Chris Stamper assisted me and was great, as usual....very customer-focused and knowledgeable. He went out of his way to make sure I was satisfied with Chris Stamper assisted me and was great, as usual....very customer-focused and knowledgeable. He went out of his way to make sure I was satisfied with all work completed. More
by Acura
Employees Worked With
I didn’t work w Molly. I worked w Chris Stamper who was Great!!!!
September 28, 2017
I am always impressed with Courtesy Chris in the service dept is awesome. Our RDX is our second vehicle we have bought from Courtesy. It wont be our last. We saw our saleman Scott. He is Chris in the service dept is awesome. Our RDX is our second vehicle we have bought from Courtesy. It wont be our last. We saw our saleman Scott. He is always very friendly and easy to talk to. More
by Tom Bryan
Employees Worked With
Chris and Scott
September 24, 2017
Service Chris and the service department always deliver superior service. Friendly, knowledgeable service department. As a woman I always fear getting taken Chris and the service department always deliver superior service. Friendly, knowledgeable service department. As a woman I always fear getting taken advantage due to my lack of knowledge of car repairs but not at Courtesy Acura More
by Rrichie
Employees Worked With
Chris Stamper
