Courtesy Acura
Lexington, KY
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COURTESY & more! Because of past experience with this dealership, I know that they can be trusted to get "it" right the first time. And each step of the process is han Because of past experience with this dealership, I know that they can be trusted to get "it" right the first time. And each step of the process is handled with courtesy & professionalism. Because of these qualities, I drive over 300 miles to have my vehicle serviced here, instead of 130 miles to a closer dealer. More
Unprofessional The appraiser for my trade in and I could not come to an agreement on the fair value of my 2015 Equinox. He wanted to give me 4K below NADA trade valu The appraiser for my trade in and I could not come to an agreement on the fair value of my 2015 Equinox. He wanted to give me 4K below NADA trade value. I told him that we were just to far apart and apologized if I wasted his time. This employee walked away and looked at another customer and said "No ones gonna offer him what he wants for his vehicle". That may be true and I can accept it. I did not travel 3 hours though to feel insulted by his actions. It was complete disrespect. If we couldn't make a deal that is fine, but don't insult me to others while your walking away. 0% professionalism or salesmanship. More
Amazing Service!!! I came in for some maintenance on my vehicle. Chris in the service department took care of me and was VERY helpful!! They have always had amazing cust I came in for some maintenance on my vehicle. Chris in the service department took care of me and was VERY helpful!! They have always had amazing customer service and make everything as smooth and stress free as possible! I have sent multiple friends to this company and will continue to recommend them to anyone who is looking for a new or used vehicle or just need service done! They have exceeded my expectations every visit and I refuse to go anywhere else!!! More
My car Clean, efficient, professional. Brought car in to replace timing belt, spark plugs, brake fluid, wheel alignment. All in 6 hrs. Pretty good. Impres Clean, efficient, professional. Brought car in to replace timing belt, spark plugs, brake fluid, wheel alignment. All in 6 hrs. Pretty good. Impressive. Damm good job. Loaner car was nice also. More
Brake job on 2004 Acura MDX Good dealership fair as far as repairs go and have been for many years however they recently lost their Service manager LARRY who was a huge asset t Good dealership fair as far as repairs go and have been for many years however they recently lost their Service manager LARRY who was a huge asset to that organization and I do notice the service is somewhat lost sometimes without him. More
Comprehensive Place always gives a complete and comprehensive inspection so you know the problems, the options and risks/benefits and the cost up front. Appreciate Place always gives a complete and comprehensive inspection so you know the problems, the options and risks/benefits and the cost up front. Appreciate the efforts. More
Exceptional service Chris Stamper did a great job taking care of our needs. He is a great service rep! He explained everything they did and gave me options for things t Chris Stamper did a great job taking care of our needs. He is a great service rep! He explained everything they did and gave me options for things to be done in the future More
Hassle free Daniel and Jonathan were both very helpful In making our vehicle choice and very knowledgeable of the used vehicles we looked at. We were able to get Daniel and Jonathan were both very helpful In making our vehicle choice and very knowledgeable of the used vehicles we looked at. We were able to get in multiple vehicles and all seemed to be very clean and well maintained by the dealership. They even let us take one home for the night to make sure all our baby stuff would fit in the cargo space. They were pleasant to work with and made the buying process easy. Thank you for considering all our needs! More
Very accommodating I had a problem with my Acura while out of town in Lexington. Despite Courtesy not being my “home” dealer, Chris and the service staff staff went out I had a problem with my Acura while out of town in Lexington. Despite Courtesy not being my “home” dealer, Chris and the service staff staff went out of their way to fit my car in and get me on my way More
Excellent dealership For all my Honda/ Acura needs, curtosy acura is the place I trust with my car. I drive a 2005 tl with 225k miles, and it still runs like the day I bou For all my Honda/ Acura needs, curtosy acura is the place I trust with my car. I drive a 2005 tl with 225k miles, and it still runs like the day I bought it. Curtosy acura has been there every step of the way, ensuring timely and honest service. I won't take my acura anywhere else. More