Courtesy Acura
Lexington, KY
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Excellent New Car purchase experience! The Courtesy Acura Team has the expertise and makes car purchasing an rewarding experience. They take the time to go over all aspects of the vehicle a The Courtesy Acura Team has the expertise and makes car purchasing an rewarding experience. They take the time to go over all aspects of the vehicle and the car purchasing process. Highly recommend them if shopping for a vehicle. More
Buying experience good. Service....not so much I just took my 4 year old Acura purchased from this dealer in for 100,000 mile recommended service (total cost $2,200). I told them my headlights were I just took my 4 year old Acura purchased from this dealer in for 100,000 mile recommended service (total cost $2,200). I told them my headlights were not working properly on dim. They are so dim I would consider it a safety hazard driving at night. Since they are coming on, they told me there was nothing they can do to diagnose it. Prior to this I would have considered another Acura for my next car. Now, I would not, unless I purchased from another dealer than can service it. More
Traded for new Acura 2019 RDX This dealership is great. I think the entire sales team and management helped me with my trade since I made several trips before my final decision Dec This dealership is great. I think the entire sales team and management helped me with my trade since I made several trips before my final decision December, 2018. I had bought a new Acura RDX from them in 2014 so I am a return customer. Everyone was very nice and helpful. They are very knowledgeable about the vehicles. My service was fair and efficient and I would highly recommend this dealership. I have no complaints. More
Great service CHRIS the service manager does a great job he sends you an email and calls you back with the problems and approximate cost of the repairs. He is ver CHRIS the service manager does a great job he sends you an email and calls you back with the problems and approximate cost of the repairs. He is very reliable and a pleasant person to deal with. More
Jonathan was great! Jonathan provided great service during our entire experience at courtesy. He was very responsive and helpful during the shopping process, trade in, an Jonathan provided great service during our entire experience at courtesy. He was very responsive and helpful during the shopping process, trade in, and purchasing of our new vehicle More
Fan Repair Chris in the service department was great! Very friendly, great communication. Our vehicle was fixed quickly and efficiently. Our needs were taken Chris in the service department was great! Very friendly, great communication. Our vehicle was fixed quickly and efficiently. Our needs were taken care of in a timely manner so our vehicle was back on the road and ready for use. More
Out of state buy. Garret made our out of state buy easy. MDX was in top condition as described. All paperwork was ready for quick pickup when we arrived. Acura Certifie Garret made our out of state buy easy. MDX was in top condition as described. All paperwork was ready for quick pickup when we arrived. Acura Certified sales were great. As expected from Acura. Garret was very helpful in our purchase. He came in on his day off to ensure a smooth pickup. Thank you Garret. More
Great customer service,Friendly people! I purchased an Camaro , and thought I’d love the car but....absolutely hate it! Courtesy on the other hand, have very nice people and went the extra m I purchased an Camaro , and thought I’d love the car but....absolutely hate it! Courtesy on the other hand, have very nice people and went the extra mile to make sure I got this car. If you’re in the market for another vehicle, check Courtesy out!! More
Happy customer! Our sales person was so knowledgable and helpful. The whole process of purchasing was so quick. We actually decided to go on and purchase because of o Our sales person was so knowledgable and helpful. The whole process of purchasing was so quick. We actually decided to go on and purchase because of our sales person. More
Very satisfied good people very helpful I was greeted as soon as as I entered the door. Kayla was my sales representative,she took me to the vehicles I had enquired about.She answered any q I was greeted as soon as as I entered the door. Kayla was my sales representative,she took me to the vehicles I had enquired about.She answered any questions that I had with knowledge of the vehicle features.Everyone was very professional but with a friendly vibe. Great experience, great product. More