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Courtesy Acura

Lexington, KY

4.7
366 Reviews

3701 Nicholasville Road

Lexington, KY

40503

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Showing 366 reviews

May 03, 2019

Professional, efficient and easy to deal with. Joe went to every length to get our car serviced within our time restraints. The overall result was excellent service from all involved. We will be ba More

by Jane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Welsh
May 02, 2019

Fantastic experience Everyone was open and honest. Frankly the best experience I have ever had purchasing a vehicle. I went in loaded for bear. Their first price was ri More

by SWM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All of them!!! The sales staff Kevin and Kayla, the sales manager who’s name I cannot remember. And a special shout out to the young man that greeted us in the lot. I think his name is Benny.
May 02, 2019

Recall done in an hour on back tailgate lights Service was great but, with this recall, it should HAVE INCLUDED the side tail lights as well since one side is getting water inside & flickering my L More

by Pdh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris /service
April 18, 2019

Quick and Free Upon hearing that my 2015 MDX was part of a manufacturer’s recall for faulty taillight seals, I contacted Courtesy and they gave me an appointment for More

by Freddie Marx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom West
March 21, 2019

Purchased a new vehicle Previous Acura owner. Had an Acura TL for 16 years. Best car I ever had. Went back to the same dealer and purchased a MDX 2019. Hoping it lasts as lon More

by Happy camper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Kendrick, He was super helpful. Wonderful to work with.
March 19, 2019

Normal service. Excellent customer service. The staff at Courtesy are well trained and go to great lengths to address all customer cercerns. I have owned many vehicle More

by Jeff1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service staff, Molly Kennedy
March 15, 2019

Bought a 2012 camry I went to this dealership to just look and see what they had. I was referred to ask for Chris Webb. He was extremely knowledgeable and helpful. I ende More

by Abs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Webb
January 27, 2019

Good service, cool loaner Had my Acura ‘08 TL towed to dealer thinking my transmission broke. Called me soon after to say it was a broken axle. Also damaged a tire. Discussed More

by Barry B
Recommend Dealer
Yes
Employees Worked With
Chris in service.
January 24, 2019

Excellent New Car purchase experience! The Courtesy Acura Team has the expertise and makes car purchasing an rewarding experience. They take the time to go over all aspects of the vehicle a More

by Trish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrert Wilburn
December 29, 2018

Buying experience good. Service....not so much I just took my 4 year old Acura purchased from this dealer in for 100,000 mile recommended service (total cost $2,200). I told them my headlights were More

by daisydukegal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe
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