Courtesy Acura
Lexington, KY
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Professional, efficient and easy to deal with. Joe went to every length to get our car serviced within our time restraints. The overall result was excellent service from all involved. We will be ba Joe went to every length to get our car serviced within our time restraints. The overall result was excellent service from all involved. We will be back. More
Fantastic experience Everyone was open and honest. Frankly the best experience I have ever had purchasing a vehicle. I went in loaded for bear. Their first price was ri Everyone was open and honest. Frankly the best experience I have ever had purchasing a vehicle. I went in loaded for bear. Their first price was right in the range I was looking for and we were done. You can’t beat that. I would recommend them to anyone. More
Recall done in an hour on back tailgate lights Service was great but, with this recall, it should HAVE INCLUDED the side tail lights as well since one side is getting water inside & flickering my L Service was great but, with this recall, it should HAVE INCLUDED the side tail lights as well since one side is getting water inside & flickering my LED lights to go out. Service told me they couldn’t replace it, only the tail gate ones. The same issue they are trying to prevent with the back lights, they could not include the back side lights? I’ve owned 4 Acura’s (3 were MDXs) & have been planning to purchase another but would like issues like this to be completely fixed when recalled and not partially especially when the back light (in this situation) is not working at the time I am getting the recall done on the tailgate lights. Service said they Couldn’t help me since they weren’t covered. More
Quick and Free Upon hearing that my 2015 MDX was part of a manufacturer’s recall for faulty taillight seals, I contacted Courtesy and they gave me an appointment for Upon hearing that my 2015 MDX was part of a manufacturer’s recall for faulty taillight seals, I contacted Courtesy and they gave me an appointment for two days later. Once they determined that my seals were in fact bad, they had the parts shortly and had installed the new lights. All of this didn’t cost me one penny, and of course I got my free clean and wash. Thank you Courtesy for top-notch service! More
Purchased a new vehicle Previous Acura owner. Had an Acura TL for 16 years. Best car I ever had. Went back to the same dealer and purchased a MDX 2019. Hoping it lasts as lon Previous Acura owner. Had an Acura TL for 16 years. Best car I ever had. Went back to the same dealer and purchased a MDX 2019. Hoping it lasts as long as the TL. This dealership has always been extremely helpful and serviced my old car for 16 years. More
Normal service. Excellent customer service. The staff at Courtesy are well trained and go to great lengths to address all customer cercerns. I have owned many vehicle Excellent customer service. The staff at Courtesy are well trained and go to great lengths to address all customer cercerns. I have owned many vehicles over the years including BMWs and Porsche’s. My experience with Courtesy has been the best. More
Bought a 2012 camry I went to this dealership to just look and see what they had. I was referred to ask for Chris Webb. He was extremely knowledgeable and helpful. I ende I went to this dealership to just look and see what they had. I was referred to ask for Chris Webb. He was extremely knowledgeable and helpful. I ended up getting a great car and am very pleased. I would recommend to ask for Chris Webb when you visit. More
Good service, cool loaner Had my Acura ‘08 TL towed to dealer thinking my transmission broke. Called me soon after to say it was a broken axle. Also damaged a tire. Discussed Had my Acura ‘08 TL towed to dealer thinking my transmission broke. Called me soon after to say it was a broken axle. Also damaged a tire. Discussed a few other issues and decided to wait on those. No pressure. This was a holiday weekend so picked up car Tuesday. Loaner was outstanding. Recommend Courtesy for service. More
Excellent New Car purchase experience! The Courtesy Acura Team has the expertise and makes car purchasing an rewarding experience. They take the time to go over all aspects of the vehicle a The Courtesy Acura Team has the expertise and makes car purchasing an rewarding experience. They take the time to go over all aspects of the vehicle and the car purchasing process. Highly recommend them if shopping for a vehicle. More
Buying experience good. Service....not so much I just took my 4 year old Acura purchased from this dealer in for 100,000 mile recommended service (total cost $2,200). I told them my headlights were I just took my 4 year old Acura purchased from this dealer in for 100,000 mile recommended service (total cost $2,200). I told them my headlights were not working properly on dim. They are so dim I would consider it a safety hazard driving at night. Since they are coming on, they told me there was nothing they can do to diagnose it. Prior to this I would have considered another Acura for my next car. Now, I would not, unless I purchased from another dealer than can service it. More