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Courage Kia

Gastonia, NC

1.5
169 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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4290 Wilkinson Blvd

Gastonia, NC

28056

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Showing 169 reviews

May 29, 2014

New Car Sale I accompanied my parents when they purchased their new Kia and was very impressed with the salesman, Mr. Joseph Autry. He was very friendly and perso More

by judy1981
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 29, 2014

Great Service Mr. Christopher Heartley was a great help in determining what vehicle I wanted to get. He did not pressure or harass me to buy he just provided the in More

by GenaroGainey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 27, 2014

First Time Buyers the Pagoota's Me and My Husband, had a great experience, we were on our last hope, needing a great and reliable car, after the two we had just finally gave out. the More

by CPagoota30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 27, 2014

Gray Soul Patrick was a pleasure to be around. He was knowledgeable of the product he was selling. He was attentive to our needs while we were there. He was ope More

by ccarsey1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 26, 2014

Great and Friendly service Mr.Autry was very friendly answered all my questions that I had about purchasing a new car as soon as I get my tax Money back I will revisit Mr.Autry. More

by rodneysuttle78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 23, 2014

Phenomenal experience We recently visited Kia of Gastonia after attempting to purchase from our local kia dealership in Hickory NC. We found Patrick Lubin and the staff at More

by tled41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 22, 2014

2014 KIA FORTE My salesperson Patrick was very friendly and helpful during my visit to Kia of Gastonia. Everyone that was involved in my purchase was very nice. More

by cowgirlrn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 22, 2014

Joseph! My mother was super excited about getting her 14' soul! Joseph got her in exactly what she wanted! Thank you again for everything!! You were amazing! More

by stephallen123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
joseph autry
May 21, 2014

Review Great sales person! Chris heartley gave me great service. I'll recommended this dealership to family and friends! Great location clean environment to More

by Clark12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris heartley
May 21, 2014

Not happy!! Took my 2010 rio to be inspected and they failed it because they said it had cracks in the power steering belt. Called the dmv inspector and had him l More

by Beanbob99
Price
Recommend Dealer
No
Employees Worked With
May 28, 2014 -

Courage Kia responded

We're sorry that you had a less than positive experience with our Service Department. As a State of North Carolina Inspection Station, we are governed by very specific rules and regulations. In the North Carolina Administrative Code 19A 03D Section .0500 subsection .0535 (Steering Mechanism), line 4 states that the steering mechanism will not be approved if the "Power steering system shows visible leaks or the power steering belt is loose or worn". The power steering belt on your vehicle had severe cracking, an obvious sign of wear. Further, the DMV inspector on-site agreed with our findings. We value your business and hate to lose you as a customer. However, we take our role as a State inspection station very seriously and make our best effort to abide by their guidelines on each and every inspection.

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