Courage Kia

Great dealership!! We bought our 2nd car recently. This is the best dealership we have ever dealt with. They have great deals and awesome people to work with. They reall We bought our 2nd car recently. This is the best dealership we have ever dealt with. They have great deals and awesome people to work with. They really make buying a car a great experience. Reuben and manager Ken were awesome!! More

Charles' experience I was on Kia's website looking at the different types of cars they had; had a few questions so I used their chat box and spoke with one of the represe I was on Kia's website looking at the different types of cars they had; had a few questions so I used their chat box and spoke with one of the representatives, Kendra. She was more than helpful in showing me how to pull up the specifications and even offered to send them directly to me. Seemed sufficient enough, no complaints here! More

Great Called in from out of state on a vehicle I saw on AutoTrader and spoke with a woman named Kendra. She was very polite & Helpful. She answered the ques Called in from out of state on a vehicle I saw on AutoTrader and spoke with a woman named Kendra. She was very polite & Helpful. She answered the question I had and also went the extra mile to obtain my contact information to try to send me some pictures. I told her I did not want to be bumbarded with calls and emails so I would reach out to her if and when I was ready to proceed. I appreciate the fact that she assisted me even though I wouldn't give her my information. GREAT CUSTOMER SERVICE!!! More

Full of promises never delivered. I purchased a used 2014 Kia Rio from Kia of Gastonia. I was promised new tires front entrance alignment, and fix road noise on passenger side, didn't I purchased a used 2014 Kia Rio from Kia of Gastonia. I was promised new tires front entrance alignment, and fix road noise on passenger side, didn't get them. Terry said that the tires were new. They were just the same worn tires polished.Terry said that he didn't know tires and he wasn't the boss. Finally after much discussion, the sales manager got me tires. After two months two service managers, and many phone calls, still waiting for the rest. I will never buy here again or recommend them to anyone. Very, very poor customer service. More

Awesome Customer Service Nikki helped answer all questions I had concerning possibly purchasing a new car. I will definitely be contacting her once I'm ready to purchase! Nikki helped answer all questions I had concerning possibly purchasing a new car. I will definitely be contacting her once I'm ready to purchase! More

Nikki Epting was fabulous I became interested in purchasing a car after speaking to a lovely young lady! She help me with all my needs. She made me want come in and do business I became interested in purchasing a car after speaking to a lovely young lady! She help me with all my needs. She made me want come in and do business. Thanks again for your patients and great customer service! Great job Kia! More

Very Bad! Probably needs to be shut down! Wow, where do I begin? After being there almost an hour I was allowed to go see the car I was interested in. My husband asked the sales person what t Wow, where do I begin? After being there almost an hour I was allowed to go see the car I was interested in. My husband asked the sales person what the gas mileage was and he told us the wrong answer. After my husband corrected him he said he just started there. After we took it for a test drive we were left in a room with many tables and chairs. This is where you talk numbers, give personal information and so on. I could hear personal information being given from everyone else in the room so of course they could hear mine. Not good! Secondly, left sitting at our table was a piece of paper with some ones info on it. I did not see a social but it did have a name, education, yearly salary, etc. Once again, not good and I do believe very illegal. After we told the guys that we had to leave many times I mentioned that paper on the table. All of a sudden they got us out fast. That told me a lot! Very unprofessional! Very sad! I love the car and would have bought under different terms. Instead I have a new Honda which I love! My suggestion to any one looking... Run! My suggestion to Kia... You have nice cars so get it together professionally before you get shut down! More

Be aware no grace period After telling my daughter to leave me with no way home and dead cell phone I panic and sign the papers thinking I could bring it back they said no gra After telling my daughter to leave me with no way home and dead cell phone I panic and sign the papers thinking I could bring it back they said no grace period I feel the public needs to be aware of this and will do everything I can to make sure everyone' knows how they do people More