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Courage Kia

Gastonia, NC

1.9
175 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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4290 Wilkinson Blvd

Gastonia, NC

28056

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Showing 175 reviews

March 16, 2013

I worked with Brian Eagan as my sales person to buy a used sorento that was mechincally sound,clean and had leather seats. Boy did he find me a clean one! This is where I was introduced to Ray Bruce and More

by nietzold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Assistant sales manager Brain Eagan
Mar 16, 2013 -

Courage Kia responded

Thank you so very much for your recent patronage & kind words. It's always great to hear from satisfied customers!!! Our #1 goal at Kia of Gastonia is to build lasting relationships with our customers. I'm glad Brian Eagan was able to get you the car you wanted and Ray Bruce gave you the service you deserved!!! We hope you thoroughly enjoy your KIA Sorento for many years to come and are so very glad you chose Kia of Gastonia. Let me know if there's ever anything we can do to help in the future! Thanks again, Jeff Simmons General Manager KIA of Gastonia

March 11, 2013

Our experience with this Kia dealership, and specifically Brian Eagan, was by far the best car shopping trip we have ever been on. We have been looking to purchase a car for the past 4 months, and in the pro More

by HarleyCat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Eagan
Mar 11, 2013 -

Courage Kia responded

Thank you so very much for your recent patronage & kind words. It's always great to hear from satisfied customers!!! Our #1 goal at Kia of Gastonia is to build lasting relationships with our customers. I'm glad Brian Eagan was able to get you the car you wanted and give you the service you deserved!!! We hope you thoroughly enjoy your KIA for many years to come and are so very glad you made the drive up from Elgin SC. Let me know if there's ever anything we can do to help in the future! Thanks again, Jeff Simmons General Manager KIA of Gastonia

March 09, 2013

I had a great experience. Everyone was friendly very helpful. Even though it's a large dealership, they have a 'small town' feel. More

by Lorime
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Mar 09, 2013 -

Courage Kia responded

Thank you so very much for your recent patronage & kind words. It's always great to hear from satisfied customers!!! Our #1 goal is to build lasting relationships with our customers. I'm glad we were able to help you find the car you wanted and give you the service you deserved!!! We hope you thoroughly enjoy your new KIA for many years to come and are so very glad you chose to do business with us. Don't forget that your first oil change is on us. Let me know if there's ever anything we can do to help in the future! Thanks again, Jeff Simmons General Manager KIA of Gastonia

March 09, 2013

Brian was great!! He made our buying experience easy and helped us get the car we wanted, the Kia Soul! From his initial contact via email to the hand shake to tell us the deal was done, Brian went the extr More

by quarrymen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Eagen
Mar 09, 2013 -

Courage Kia responded

Thank you so very much for your recent purchase & kind words. It's always great to hear from satisfied customers!!! Brian does a great job with his customers and builds lasting relationships. I'm glad he was able to get you the car you wanted and the service you deserved!!! We hope you thoroughly enjoy your new KIA Soul for many years to come and are so very glad you chose Kia of Gastonia. Don't forget, you're first oil change is on us. Let me know if there's ever anything we can do to help in the future! Thanks again, Jeff Simmons General Manager KIA of Gastonia

February 22, 2013

I came on the lot to look at the 2013 Soul and couldn't get anyone to help me. I asked for Stephen Stiles because I bought a Soul from him last year and he was the best salesman I had ever dealt w More

by girly25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 09, 2013 -

Courage Kia responded

Dear Customer, Kia of Gastonia is committed to providing high quality customer service, both before and after the sale. We strive to make your experience here a most pleasant one. Based on your review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. Please feel free to contact me directly at your convenience. I look forward to hearing from you. Sincerely, Jeff Simmons General Manager (704) 823-5010

February 17, 2013

My husband and I both got vehicles thru Kia of Gastonia and we worked with Brian Eegan as well as the general manager, Jeff Simmons. Both of them went above and beyond to get us what we wanted at a payment More

by CClifton79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Eegan
Feb 23, 2013 -

Courage Kia responded

Thank you so very much for your recent patronage & kind words. Brian & I enjoyed taking care of you guys yesterday!!! Our #1 goal is to build lasting relationships with our customers. I'm glad we were able to work out both cars and give you the service you deserved!!! We hope you thoroughly enjoy your new 2013 KIA Rio & 2010 Ford Fusion for many years to come and are so very glad you chose Kia of Gastonia. Don't forget, the first oil change is on us. Let me know if there's ever anything we can do to help in the future! Thanks again, Jeff Simmons General Manager KIA of Gastonia

January 20, 2013

This was our 2nd purchase in 6 months from Kia of Gastonia. In July we just stopped in to test drive as we were in the market for an affordable SUV that I could get in and out of without problems. More

by slaterlj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Price, Larry, Jamal
Jan 26, 2013 -

Courage Kia responded

Thank you so very much for your recent purchase & kind words. It's always great to hear from satisfied customers!!! Jeremy and Larry both do a great job with their customers and build lasting relationships. I'm glad they were able to get you the car you wanted and the service you deserved!!! We hope you thoroughly enjoy your new KIA Optima for many years to come and are so very glad you chose our dealership. Let me know if there's ever anything we can do to help in the future! Thanks again, Jeff Simmons General Manager KIA of Gastonia

November 01, 2012

What can I say to sum this up quick and to the point!!!! Quick, courteous, knowledgeable, and most of all caring of the situation!! I had issues with my driver side window, slipped out of track! Of course i More

by rrichardson4123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay In service
Jan 26, 2013 -

Courage Kia responded

Thank you so very much for your recent patronage & kind words. It's always great to hear from satisfied customers!!! Our #1 goal in service is building lasting relationships with our customers. I'm glad we were able to get your car taken care of quickly and give you the service you deserved!!! We hope you thoroughly enjoy your KIA for many years to come and are so very glad you made the drive up from Charlotte. Let me know if there's ever anything we can do to help in the future! Thanks again, Jeff Simmons General Manager KIA of Gastonia

October 26, 2012

We did our research and shopped a couple of dealerships before looking online where we found Kia of Gastonia. Mind you, we live in suburban Atlanta so we had plenty of choices. We are so glad we chose th More

by HappySoulMan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Egan
Oct 26, 2012 -

Courage Kia responded

Thank you so very much for your recent purchase & kind words. It's always great to hear from satisfied customers!!! Brian does a great job with his customers and builds lasting relationships. I'm glad he was able to get you the car you wanted and the service you deserved!!! We hope you thoroughly enjoy your new KIA Soul for many years to come and are so very glad you made the drive up from Atlanta. Let me know if there's ever anything we can do to help in the future! Thanks again, Jeff Simmons General Manager KIA of Gastonia

June 12, 2012

Went in on a Thursday and talked to Brian, he informed me that a 2011 Hyundai was $11,995. So I went home to fill out the online application because I had to have a cosigner. After the application was finish More

by NOTaFANofKIAgastonia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian and Daniel
Jun 12, 2012 -

Courage Kia responded

Dear Customer, Kia of Gastonia is committed to providing high quality customer service, both before and after the sale. We strive to make your experience here a most pleasant one. Based on your review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. Please feel free to contact me directly at your convenience. I look forward to hearing from you. Sincerely, Jeff Simmons General Manager

Jun 12, 2012 -

NOTaFANofKIAgastonia responded

It's suppose to say NO for recommending this dealership.

Jun 16, 2012 -

Courage Kia responded

Kia of Gastonia is committed to providing high quality customer service, both before and after the sale. We strive to make your experience here a most pleasant one. Based on your review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. Please feel free to contact me directly at your convenience. I look forward to hearing from you. Sincerely, Jeff Simmons General Manager

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