Courage Kia

First of all all of the scores are not for Ray. I brought my car in Decemebr and did not work with him them. I think I paid too much for my kia but that is not his fault. I am rating him about the brought my car in Decemebr and did not work with him them. I think I paid too much for my kia but that is not his fault. I am rating him about the most recent experience. To make a long story sahor the extended warranty team could not get their stuff together and was denying a claim but after complaining Roy got involved and esculated it and got me taken care of so he will order parts and get it fixed. I think that he is a 10! So I just wanted to say thank you and I would recommemnd kia but not sure if I would recommend the extended warranty they use. Try to get a new kia if you dont want the run around or one that still has the factory warrantly. Will keep you posted on my issue if interested. On second thought this shows that Kia does not inspect the vehicles throughly so I would not recommend them. I would say that I should not even have to pay the 100 dollar deductible because this is not norml wear and tear and should have been found during the inspection process. Thank you! More

We purchased a 2013 Kia Optima SXL on 5/4/13 and we absolutely love this car! Josh was our sales person and he did an excellent job at everything. All we can say is this dealership is totally AWESOME! absolutely love this car! Josh was our sales person and he did an excellent job at everything. All we can say is this dealership is totally AWESOME! We were pleased with everything! All we can say is keep up the great work, Kia of Gastonia! We will definitely recommend this dealership to others! More

They did the oil change so fast that I was shocked and they also did not rotate my tires normally you are told what needs to be changed on your car and maintenance repairs or changes. There was none of th they also did not rotate my tires normally you are told what needs to be changed on your car and maintenance repairs or changes. There was none of that done that it really makes me think if they even did the oil change. They always call me by the previous owner of the car that I have now and I have told them that multiple times and they supposebly changed on the computer, but always get it wrong. I DO NOT RECCOMEND THIS PLACE TO NO ONE. DONT COME HERE! THEY SUCK WITH CUSTOMER SERVICE.. More

I was involved in an accident here in Charlotte 1200 miles from home. Our vehicle had damage to the radiator, condenser, and associated hoses and could not be driven any distance. I took the car in on miles from home. Our vehicle had damage to the radiator, condenser, and associated hoses and could not be driven any distance. I took the car in on a very busy Saturday and they were able to fit us in and determine the extent of the damage. On Monday morning Adam Shepard worked with our insurance agent in Wisconsin to get authorization to order the parts and make the repairs. By 6:00 P.M. on Tuesday we were on the road. I want to commend Kia of Gastonia and Adam Shepard for what I consider service above and beyond what could be expected. If you are looking to buy a Kia in the Charlotte area or need repairs for your existing Kia I would encourage you to go to Kia of Gastonia. Thanks to everyone at the dealership that made our experience so good. Gary A. Kemp Ellison Bay, WI More

Josh was very professional and low pressure. Answered all of my questions and helped me pick the right vehicle for my needs. I would recommend Kia of Gastonia to anyone looking for a car just because of Josh of my questions and helped me pick the right vehicle for my needs. I would recommend Kia of Gastonia to anyone looking for a car just because of Josh's hard work. I absolutely love my new Kia Soul!!! More

Brian Eagan (salesman)was friendly, knowledgeable,and went the extra mile to help us get the vehicle we wanted. The other managers also helped us get great financing made this sale a great experience. went the extra mile to help us get the vehicle we wanted. The other managers also helped us get great financing made this sale a great experience. Thanks also to Lloyd Nivens III(salesman) that let us take the new Sorento home overnight . This was a dealmaker because we were able to drive on our roads to see how we liked the SUV.. We got the best price here! We had been to other dealerships in the area. I recommend this dealership highly!!! They also took time to explain all the bells and whistles as well as all the paper work and other things. Thanks guys! More

Awesome! This was my second purchase and my second best experience with kia of Gastonia. I will be back! I would recommend this dealership to anyone. It is absolutely the best. experience with kia of Gastonia. I will be back! I would recommend this dealership to anyone. It is absolutely the best. More