County Ford
Graham, NC
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Charity worked me in at the last minute for my service. Charity,Marshall and Josh worked me Into the service centers busy schedule to get my vehicle taken care of in.a very timely manner. Thanks for your he Charity,Marshall and Josh worked me Into the service centers busy schedule to get my vehicle taken care of in.a very timely manner. Thanks for your help. More
Great timely customer service They were accurate, prompt, and fast with their service, returning my car back to me on schedule as promised. I have always received great service her They were accurate, prompt, and fast with their service, returning my car back to me on schedule as promised. I have always received great service here and will continue to be a loyal customer. More
I was pleased with the recent service. The female staff person was very helpful and concerned about my SUV. The time that I spent in the waiting room was not long. Thank you. The female staff person was very helpful and concerned about my SUV. The time that I spent in the waiting room was not long. Thank you. More
Customer service at it's best! I hope Charity never leaves this dealership! She has the skills and knowledge that keep me and obviously others coming back. She researches your rec I hope Charity never leaves this dealership! She has the skills and knowledge that keep me and obviously others coming back. She researches your records, gets you the best work for your money and understands that sometimes you can't do everything in one visit so she advises what is more important for your safety! Brandon is also very helpful but I dealt mostly with Charity. I also had to be taken home by the courtesy shuttle and the young lady that brought me home was very nice and very competent. More
Plan to stay a while..... Took F150 in for an oil change, tire rotation and inspection. Made first appointment in the am at 7:40, don't leave till 9:40. 2 hours for that serv Took F150 in for an oil change, tire rotation and inspection. Made first appointment in the am at 7:40, don't leave till 9:40. 2 hours for that service? I can do the oil change and tire rotation quicker in my driveway at home. They need to value my time. More
Bad rims I'm a woman of few words but Charity & Brandon R awesome. Had a problem with my rims, they took pics sent to Ford I got new rims at no charge. Awesome I'm a woman of few words but Charity & Brandon R awesome. Had a problem with my rims, they took pics sent to Ford I got new rims at no charge. Awesome service center! More
County Ford is the Best I have never had a problem with service maintenance, sales, or any problems with County Ford employees. Charity was very helpful in the service depa I have never had a problem with service maintenance, sales, or any problems with County Ford employees. Charity was very helpful in the service department, and even came out to show me how to work certain mechanisms. I would gladly recommend your dealership to anyone in the area. Pat More
Pleasant and Reliable Service I always receive excellent customer service from my County Ford service department. Charity is the best she not only contacted me about an issue that I always receive excellent customer service from my County Ford service department. Charity is the best she not only contacted me about an issue that occurred with my car. She contacted Ford warranty for me and I was under warranty, She also filed my rebates for me. More
Warranty work for my 2014 Ford Fusion Service on my 2014 Ford Fusion was excellent as expected from past service here. The service was a scheduled maintenance appointment. They kept the ap Service on my 2014 Ford Fusion was excellent as expected from past service here. The service was a scheduled maintenance appointment. They kept the appointment and provided prompt quality service! The courteous staff even provided a shuttle to get me to work while my car was being repaired and picked me up to get my car when the repairs were complete. More
Excellent customer service! Brandon in the service department provided exceptional service! He always goes above and beyond with his customer service and he is the reason I will Brandon in the service department provided exceptional service! He always goes above and beyond with his customer service and he is the reason I will always take my vehicles to County Ford. Thanks! Mandy More