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Countryside Nissan - Service Center

Countryside, IL

4.5
508 Reviews
Call Service Center (708) 352-9200

508 Reviews of Countryside Nissan - Service Center

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January 29, 2025

Great Service as always! Everyone is fantastic and knowledgeable. Never have any issues every time. More

by sergonza1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garland
Report | Print
Jan 31, 2025 -

Countryside Nissan responded

Thank you, sergonza1993! We are happy to know you had a great experience!

January 24, 2025

Wait 2 hrs for a basic oil change and had an appointment. Customers who arrived after was serviced before me. More

by jacell550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Report | Print
Jan 24, 2025 -

Countryside Nissan responded

jacell550, we're sorry to read you had a slow experience. We will review with our team to learn more and would appreciate if you would contact our GM Rafael Rivera so we can hear more from you. His phone is (630) 200-5717.

January 22, 2025

Very Welcoming Thank You So Much For Your Services Will Come Back Anytime For Service More

by KENTREYETTAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2025 -

Countryside Nissan responded

Thank you, KENTREYETTAH!

Jan 24, 2025 -

Countryside Nissan responded

Thank you, KENTREYETTAH!

January 21, 2025

The advisor is straight forward as to what was needed to be done to our vehicles but the repair cost of one the vehicles was higher than was told to me earlier. More

by leohumphrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2025 -

Countryside Nissan responded

Thank you, leohumphrey, for taking the time to share about your experience. We will continue to work on the transparency through out the process and to best predict pricing.

January 20, 2025

Always a pleasant experience when I come to Countryside Nissan. A pleasure to deal with Garland More

by annparker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garland
Report | Print
Jan 21, 2025 -

Countryside Nissan responded

Thank you, annparker! We are so happy that you had a great experience with Garland. We appreciate your continued business!

January 20, 2025

Cost more than I expected but had to have it done! Glad I didn’t need to leave it longer! More

by odysseyceb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lenny who drove me home was a great guy!
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Jan 21, 2025 -

Countryside Nissan responded

Thank you, odysseyceb! Glad we could get you a ride home!

January 20, 2025

On time getting my vehicle in, BJ kept me up to date on the service needs and warranty information, vehicle service was complete at the time they said it would be. More

by rhornback72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2025 -

Countryside Nissan responded

Thank you, rhornback72 for the great rating and wonderful comments for BJ!

January 20, 2025

Excellent customer service! Met by professional and friendly staff. My questions and concerns were answered. Great experience. More

by gigi126148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garland
Report | Print
Jan 21, 2025 -

Countryside Nissan responded

Thank you, gigi126148! We love that you had a 5 STAR experience with Garland and our service department!!

January 18, 2025

Unprofessional , rude and unhelpful. Poor communication over charged labor the only one who ever was helpful was Bj More

by amberluna23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2025 -

Countryside Nissan responded

We are sorry that you are still unhappy, amberluna23. Our team has reached out to listen to your concerns, offered apologies for causing you to feel badly and reviewed the work done on your vehicle. The advisor you worked with is no longer with our team, but we know BJ has offered to be your main contact for any future communication.

January 17, 2025

Honest, efficient service. I went in expecting to pay for a tire rotation and, after inspection, was told that tire rotation wasn’t necessary and I wasn’t charged More

by sjacobsberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Report | Print
Jan 18, 2025 -

Countryside Nissan responded

Thank you, sjacobsberg! Thanks for sharing your experience. Absolutely no reason to pay for unnecessary services!

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