Countryside Nissan - Service Center

BJ got me in and out in about 30 minutes. Enjoy working with him and the team. Thanks! Enjoy working with him and the team. Thanks! More

Brought in my car for scheduled maintenance and a recall, in and out pretty quick, everyone was nice and professional, not much to say, but hey, no complaints! in and out pretty quick, everyone was nice and professional, not much to say, but hey, no complaints! More

Were i bought my suv from back in 2016 which has always has good service has good service More

Very professional just not satisfy with the current price for the oil change. I have been coming in the same location for 6 years, price went up for 100%. I was wonder if they raised the salaries to the work for the oil change. I have been coming in the same location for 6 years, price went up for 100%. I was wonder if they raised the salaries to the workers there since " everything is going up". More

BJ and Steve were both great! Very nice, provided timely and honest details and updates. Work was completed in less than the time quoted. I highly recommend Countryside Nissan and Very nice, provided timely and honest details and updates. Work was completed in less than the time quoted. I highly recommend Countryside Nissan and both Steve and BJ! More

I felt extremely well taken care of. They found a cheap, creative solution to my problem! Took them less than 3 minutes and $20 to fix something I gladly would have paid them $300 to cor They found a cheap, creative solution to my problem! Took them less than 3 minutes and $20 to fix something I gladly would have paid them $300 to correct. So impressed with their care and honesty! More

Always on time and explain everything thoroughly. I trust that the service will be done right! I trust that the service will be done right! More

I had the worst service experience with this team. The GM called me only to hang up on me when I didn't accept his ultimatum. Get your auto serviced somewhere else. The GM called me only to hang up on me when I didn't accept his ultimatum. Get your auto serviced somewhere else. More

GM Rafael River contacted me. We didn't agree, he felt his team did everything right and I felt I should be eligible for a refund on the second diagnostics charge with the same c We didn't agree, he felt his team did everything right and I felt I should be eligible for a refund on the second diagnostics charge with the same code. He made an ultimatum and let me know he will not be refunding me the diagnostics charge because he has to pay his mechanics and only if I let them work on their $1,100 recommendation he would be willing to take off 15%. I explained with everything that has happened I didn't feel comfortable working with his team, to email me his estimate until I figure out what I can do but I felt stuck. He got condescending and told me he was sorry that I didn't understand how things work, so I replied that I was sorry too that he is not doing a good job explaining it. I asked to speak to his manager and he said there was nobody above him, I pressed to speak to somebody else I could have better dialogue with and he said I can google that information. He then hung up on me. Later he emailed me a name and email: Charlie Swenson but won't finish the conversation and never sent me a revised estimate. Your car will need service at one point, this team does not show they have the care and communication and expertise to help you long-term. The dealership's team will give the same energy their leadership does to clients, I wish I would have read all the bad reviews other Nissan clients had with this team and GM to avoid this dealership. I'm at peace that I won't have to work with them anymore and will not be buying Nissan's in the future. More

The mechanic checked the Sway bars, and I needed to replace both front sway bar links. I was happy that he discovered that before I really had a problem. When I made my appointment, there was so mu replace both front sway bar links. I was happy that he discovered that before I really had a problem. When I made my appointment, there was so much background noise that it was difficult to understand the person I was talking to. He had the call on speaker phone and I asked him to take me off of speaker phone but it was still difficult. I really liked the way you used to make appointments over the phone. Thank you for having tea available. When I found out that I had to have the sway bars replaced the tea made the wait a lot more pleasant. More