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Countryside Nissan - Service Center

Countryside, IL

4.6
518 Reviews

518 Reviews of Countryside Nissan - Service Center

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February 24, 2024

Always a great experience and the service team seems to care greatly about their customers. :) More

by DANISINAGRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Walega
Feb 28, 2024 -

Countryside Nissan responded

We appreciate that you took the time to share your feedback and we love it! Thank you, DANISINAGRA

February 24, 2024

I went in for an oil change they for got to do I waited 4hrs. More

by ANA10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Neither of these
Feb 28, 2024 -

Countryside Nissan responded

We're sorry this happened for you. It is never our goal to disappoint or frustrate a guest and clearly we've done both in your case. I've communicated with BJ and he shared that the original repair order (signed by you) doesn't include an oil change just the repair you came in to have completed. BJ also shared you have been back in for the oil change and it was done in respectable time. We hope you'll consider updating your review to a more positive rating but we certainly respect your choice. Have a nice day

February 24, 2024

Good service friendly people great information from mecánic about the status of the car will recommend to others More

by adanjaramillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Walega
Feb 28, 2024 -

Countryside Nissan responded

Excellent! Thank you, adanjaramillo!

February 24, 2024

Very good job . I have the best experience with them . I always have the best experiences with them More

by RAMADANNIDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Benedetto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Countryside Nissan responded

We hope you'll keep coming back! Thank you, RAMADANNIDA!

February 23, 2024

Courtesy on phone and service department, respectable time for service and knowledgeable information about vehicle being serviced. More

by edpour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garland,hicks
Feb 25, 2024 -

Countryside Nissan responded

Thank you, edpour! We appreciate your 5 STAR rating and kind words about your experience with Countryside Nissan Service!

February 21, 2024

Very friendly staff. Pricing is competitive among dealerships. I feel well taken care of. I will continue to patronize this establishment. More

by JDUAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Avelar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Walega
Feb 22, 2024 -

Countryside Nissan responded

Thank you, JDUAL! We truly appreciate your business and your friendly comments.

February 21, 2024

Great and friendly service. A home away from home. Staff are very polite, knowledgeable and always keeps you updated on your vehicle. I wish I could have all my services needed More

by TINA.CUMMINGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of there names., Keith Walega
Feb 22, 2024 -

Countryside Nissan responded

Thank you, TINA.CUMMINGS! We appreciate the very kind recommendation and we hope to see you every time we can make it make sense!

February 18, 2024

Good service and conveniently located. What else do you want me to say that everyone else has not said. More

by PAULBELLISARIOLAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Walega
Feb 20, 2024 -

Countryside Nissan responded

Thank you, PAULBELLISARIOLAW! We appreciate your support and endorsement!

February 09, 2024

Friendly, the service is efficient and employees are knowledgeable rest area clean and work done in a timely manner More

by JIMDOLE018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Countryside Nissan responded

Thank you, JIMDOLE018! We appreciate that you took the time to offer your 5 STAR rating and kind comments about your service experience!

February 04, 2024

I took my car for an oil change and specifically asked the service tech to top off the power steering fluid, he did not. I asked why it wasn't done and he said because it would cost extra. I asked for t More

by lowlo2g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All need to do better.
Feb 06, 2024 -

Countryside Nissan responded

lowlo2g. WE are sorry that we fell short of both your and our expectations on your recent service visit. Our team would like to try and make it right. Without your name listed or VIN, we will need you to please contact us. Will you call Keith at 773-343-9295? Keith Walega is our service manager.

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