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Countryside Nissan - Service Center

Countryside, IL

4.5
507 Reviews

507 Reviews of Countryside Nissan - Service Center

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March 04, 2025

person who helped me both on phone when my car wouldn't start and in the service shop was excellent. I would highly recommend this location for any service needs and will return with any issues. More

by Lizvondrasek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can't remember the name of the person who helped me but was in service department
Mar 05, 2025 -

Countryside Nissan responded

Thank you, Lizvondrasek! We appreciate that you took the time to share about your recent service visit!

February 27, 2025

The staff at Countryside Nissan are exceptional. I have to wait for my car to be serviced, knowing that the staff always has my car done in little over an hour. I can then continue my day . I have More

by MARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garland
Feb 27, 2025 -

Countryside Nissan responded

THANK YOU, MARY! We love that you trust us with your vehicle's maintenance and care!

February 25, 2025

This dealership has always been accommodating and pleasant when I visit for my vehicle to be serviced or just to say hello! More

by WOLF217326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All the employees
Feb 26, 2025 -

Countryside Nissan responded

Thank you, WOLF217326! We love your kind words.

February 25, 2025

Bj and David always strive for excellence and goes the extra mile in explaining about my car. I am thankful for their patience and understanding! More

by Monalv4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David the Mechanic
Feb 26, 2025 -

Countryside Nissan responded

Thank you, Monalv4, for your continued support of our service team!

Feb 26, 2025 -

Countryside Nissan responded

Jimraff1, we are sorry that you are unhappy with the 3% service fee charged by the credit card company. Paying with cash or debit card avoids the pass-along fee. We do appreciate your business and we understand that inflation has impacted all businesses including ours. We do regularly price shop the local auto dealers and non dealer shops to ensure we are price competitive

February 24, 2025

A 3% charge on credit cards at an already overpriced dealership service center feels like being overcharged. More

by Jimraff1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont know
Feb 27, 2025 -

Countryside Nissan responded

Jimraff1, we are sorry that you are unhappy with the 3% service fee charged by the credit card company. Paying with cash or debit card avoids the pass-along fee. We do appreciate your business and we understand that inflation has impacted all businesses including ours. We do regularly price shop the local auto dealers and non dealer shops to ensure we are price competitive.

February 19, 2025

Great service great service great service great service great service great service great service great! More

by PSPOELLOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Feb 20, 2025 -

Countryside Nissan responded

THANK YOU, PSPOELLOT! We are thrilled to know that you had a great experience with our service team (BJ, Garland, Corey and Brandon)!

February 17, 2025

I called and left a message and nobody has contact me. You are using my information to the wrong person. That is fraud. you have to make sure that the person that goes into your dealer it is who she is More

by jaard4389
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cinthya Bautista
1.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Countryside Nissan responded

jaard4389, we are trying to contact you but your user name is not obviously listed in our records. Will you call Rafael Rivera our General Manager as soon as possible? (630) 200-5717 Our goal is to help remedy this issue if someone is using your information.

February 14, 2025

Great customer service fast service the service rep was making sure I was updated at every step More

by Pinkgirlz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Feb 15, 2025 -

Countryside Nissan responded

Thank you, Pinkgirlz! We are excited to know that you had a great experience with Brandon and our service team!

Feb 18, 2025 -

Countryside Nissan responded

Thank you, Pinkgirlz! We are excited to know that you had a great experience with Brandon and our service team!

February 13, 2025

Very nice people and polite very thorough with the work and helpful explained everything that need to be done to my vehicle More

by johranhen43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Countryside Nissan responded

Thank you, johranhen43! We're excited to know that everything went well with our recent service visit! We love your feedback and 5 STAR rating!

February 13, 2025

I have been coming here for service since I bought my car, and I have never received service as fast as I did this last time. I'm so used to leaving my car there for hours because it usually takes foreve More

by miriampaz1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benedetto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kuba Luc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Doerge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Ippolito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Avelar
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I forgot what the rep's name was but I believe he was caucasian
Feb 14, 2025 -

Countryside Nissan responded

WE LOVE IT! Thank you, miriampaz1991. We're very excited to know the things we have been working on are happening! Thank you also for your continued business.