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Countryside Mitsubishi

Countryside, IL

4.9
1,073 Reviews
Countryside Mitsubishi is part of Volumecars Auto Group the North America’s fastest growing family owned luxury dealership with a huge inventory of pre-owned luxury vehicles including Audi, Alfa Romeo, BMW, Mercedes, Maserati, Porsche just to name a few. Our tradition has been established over the years and made us the number one destination for high quality luxury vehicles. We provide exceptional experience from the moment you contact us all the way through the purchase process. Our number one priority is your complete satisfaction that’s why we offer a 3-Day Return Policy on all of our vehicles. We also offer world wide shipping straight to your door. Visit us at www.volumecars.com and start your exceptional buying experience.
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5800 S La Grange Rd

Countryside, IL

60525

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Showing 1,073 reviews

February 14, 2023

Captain John was absolutely wonderful in helping us. He offered great service in our car shopping. Excellence service from a great dealership More

by mattbaken
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Valentino
Mar 07, 2023 -

Countryside Mitsubishi responded

On behalf of us at Countryside Mitsubishi, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with John V. We will be sharing your feedback with our team. Enjoy your new Mitsubishi, and please revisit us soon! Respectfully, Customer Relations

February 13, 2023

We have a great service and patient and very knowledge with Captain John and we will purchase a car and we very happy at countryside Mitsubishi I really will recommend to our friend and family thanks Capt More

by jjseitz111586
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Valentino, Francarlo Montalvo
Feb 14, 2023 -

Countryside Mitsubishi responded

We couldn’t be happier that John V provided you with a great car buying experience. He is a real asset, and we are lucky to have him on the Countryside Mitsubishi team. We hope you are enjoying your new Mitsubishi, please come back to visit anytime! Respectfully, Customer Relations

February 13, 2023

Thaank you caption john great sevice will tell my friends and family. Thank again for great sevice More

by annbug63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Valentino
Feb 14, 2023 -

Countryside Mitsubishi responded

We couldn’t be happier that John V provided you with a great car buying experience. He is a real asset, and we are lucky to have him on the Countryside Mitsubishi team. We hope you are enjoying your new Mitsubishi, please come back to visit anytime! Respectfully, Customer Relations

February 11, 2023

Captain John is the best! I was looking for a safe vehicle for my wife. He is honest and helpful. He took his time and explained everything to us. Captain John is knowledge More

by dwayne_houston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Valentino
Feb 14, 2023 -

Countryside Mitsubishi responded

We couldn’t be happier that John V provided you with a great car buying experience. He is a real asset, and we are lucky to have him on the Countryside Mitsubishi team. We hope you are enjoying your new Mitsubishi, please come back to visit anytime! Respectfully, Customer Relations

February 11, 2023

Captain John is the best! I’ve been to Countryside Mitsubishi twice both times at closing and he stayed and answered all my questions and concerns. I’m a very indecisive per More

by shouston929
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Valentino
Feb 14, 2023 -

Countryside Mitsubishi responded

We couldn’t be happier that John V provided you with a great car buying experience. He is a real asset, and we are lucky to have him on the Countryside Mitsubishi team. We hope you are enjoying your new Subaru, please come back to visit anytime! Respectfully, Customer Relations

February 06, 2023

The captain gave us a great experience and made the car shopping a lot more fun More

by cameronquart
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Valentino
Feb 14, 2023 -

Countryside Mitsubishi responded

We couldn’t be happier that John V provided you with a great car buying experience. He is a real asset, and we are lucky to have him on the Countryside Mitsubishi team. We hope you are enjoying your new Subaru, please come back to visit anytime! Respectfully, Customer Relations

February 06, 2023

The Captain was great and easy to talk to. Great experience at the dealership overall. More

by ryan.chance2004
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Valentino
Feb 14, 2023 -

Countryside Mitsubishi responded

We couldn’t be happier that John V provided you with a great car buying experience. He is a real asset, and we are lucky to have him on the Countryside Mitsubishi team. We hope you are enjoying your new Subaru, please come back to visit anytime! Respectfully, Customer Relations

February 04, 2023

Joe is great to work with very friendly and helpful. This is our 5th purchase with the dealer. Highly recommend!!! More

by hocyfan98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Countryside Mitsubishi responded

We couldn’t be happier that Joe G provided you with a great car buying experience. He is a real asset, and we are lucky to have him on the Countryside Mitsubishi team. We hope you are enjoying your new Mitsubishi, please come back to visit anytime! Respectfully, Customer Relations

February 03, 2023

Captain John was a great he work with what I had and I me the best deal possible. I would recommend countryside Mitsubishi to anyone just come see capital John.. More

by mz_secret
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Valentino
Feb 14, 2023 -

Countryside Mitsubishi responded

We couldn’t be happier that John V provided you with a great car buying experience. He is a real asset, and we are lucky to have him on the Countryside Mitsubishi team. We hope you are enjoying your new Mitsubishi, please come back to visit anytime! Respectfully, Customer Relations

February 02, 2023

I felt like I was being scammed at this dealership. As soon as I mentioned the car I was interested in, they proceeded to say that they have the best price in a 800 mile radius. When we began talking a More

by nunya
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Rob Enea, John Valentino
Mar 07, 2023 -

Countryside Mitsubishi responded

Thank you for the candid feedback on your experience with my staff at Countryside Mitsubishi. I sincerely apologize for the level of service you received. I realize we are not perfect, and feedback like you have provided is one of the only ways we can improve. I have already set up a meeting with the involved parties to review your experience with them and see how we can prevent this from happening in the future. Respectfully, Customer Relations #708-578-6137

May 08, 2023 -

nunya responded

Its not about being perfect, its about following laws. By Law, "a dealer cannot require or force a customer to purchase an extended warranty or other back-end finance products." You especially cannot deny a sale because a customer doesn't want to purchase YOUR warranty or protection. Both John and Rob mentioned that they would not sell the car that I wanted without the warranty. I appreciate your feedback though.

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