Countryside Mitsubishi

Purchased a used Tesla Model 3. Test drove the vehicle. Everything looked fine. Get home. Received an alert on the computer. Back tire tread low. Contact Joe, who spoke to a manager Test drove the vehicle. Everything looked fine. Get home. Received an alert on the computer. Back tire tread low. Contact Joe, who spoke to a manager. Said he would get back to me. Once I heard back, said was it the only back two tires. Yes, confirmed that it was the back two. Contacted me again, said he can’t do the tires and that I would have to get them at cost. Then proceeded to text and say he could do two tires for $700… took the vehicle to Discount tire. Was told the back tires were a 2. Also, one of them was plug with a gas station plug. Front were at a 6. I paid $1,116.52 for a set of FOUR tires with a warranty, for one the best tires they sell. Extremely dissatisfied and disappointed by this outcome. Should have known I would have had to put in another 1k a week in owning the car… also, cabin air filter was filthy and needed to be changed. More

Muchas muchas gracias Nancy. No puedo decir nada más que excelente servicio. 100% Recomendada. Compraré con Nancy nuevamente. Gracias No puedo decir nada más que excelente servicio. 100% Recomendada. Compraré con Nancy nuevamente. Gracias More

It was a very pleasant experience and it was excellent service. Joe was fantastic and very helpful. service. Joe was fantastic and very helpful. More

Great job dealing and processing respects All in good manner Courtesy And easy going in all issues manner Courtesy And easy going in all issues More

Thank you for your hard work and for giving me a good deal on the Mitsubishi Eclipse cross. I’m happy the search is over. deal on the Mitsubishi Eclipse cross. I’m happy the search is over. More

The staff at this dealer were very patient and took their time to answer all my questions. time to answer all my questions. More

Joe G. completely took care of me today and I cannot say enough good things about my experience. He helped me through all of my options and really break dow completely took care of me today and I cannot say enough good things about my experience. He helped me through all of my options and really break down a deal that worked for me and my family. Walked away same day with the perfect fit- Highly recommend you ask for him! More

I purchased a 2021 Audi SQ5 March 1, 2024 and I was assured that it was up to date with maintenance. Two months after the break pads lights came up that it needed to be replaced. On the windshield it i assured that it was up to date with maintenance. Two months after the break pads lights came up that it needed to be replaced. On the windshield it it has a sticker that has a rating of green, yellow, and red, which in this case it is green. Break pads have a life expectancy at a low end of 25,000 miles and we have only driven the vehicle 4,000. We tried calling to see if it could be replaced and were told by the manager that they do not actually inspect the vehicles. All they do is run a scanner through. We were also sold on all packages and we assured if we ever had issues they would be able to help. I am reporting this sale fraud to the Illinois attorney general. PLEASE BE AWARE. I was also told an audio recording would be provided on the USB they provide and it was not on there. They also told me I could cancel the additional packages if needed online and I would not have to go back to the dealership but that was not true. Only way to cancel is to go to the dealership and cancel. More

Our salesman Joe was great, but the whole process at the dealership was terrible. It took way too long. dealership was terrible. It took way too long. More

My experience was a good one. I was able to get the color and style. I was able to get the color and style. More