Country Nissan
Hadley, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 556 reviews
On monday 5-2-11 my wifes car had broken down on the highway in deerfield ma. She called me and then called AAA auto. Not knowing any nissan dealerships in the area I told her when the tow comes to ask highway in deerfield ma. She called me and then called AAA auto. Not knowing any nissan dealerships in the area I told her when the tow comes to ask the driver to tow it to the nearest nissan dealer, which was COUNTRY NISSAN in hadley ma. When I found out from her where it was going I contacted the service mgr RICK WHITE.I told him my wife was on her way to his shop. I also asked if the dealership rents cars because I knew it would not be a quick fix. He informed me that he does not BUT that he would have a rental car agency waiting to get her back on the road.It was very close to his closing time as well as the rental car closing time. When my wife arrived Rick took her to the waiting rental car and she left to get the paper work done.Rick made sure that the rental driver told her the easiest wat back to COUNTRY NISSAN.When she returned Rick assisted her in transfering her suitcase paper work and other items, which were a weeks worth because her job requires her to travel between four different states per week. At this point Rick had her on her way and told her he would contact me with the results of what they find.As I stated they were closing very shortly and Rick told me he would have it looked at tomorrow. The next day he told me the problem and that the work was underway.He also took care of the few recalls that were listed.All said and done he turned a bad situation for my wife into a good one.Thank you to RICK and to COUNTRY NISSAN. More
Everyone I came in contact with was very friendly and helpful. My interests and concerns were taken into consideration right away and I was only showed what I could afford. Unfortanately, the dealershi helpful. My interests and concerns were taken into consideration right away and I was only showed what I could afford. Unfortanately, the dealership was very busy when I was purchasing, so the loan agreement process took much longer than I had hoped. However, the staff was very accommodating while we waited. Overall, the experience was positive. More
The staff was attentive. Answered or obtained the answers to my questions. Made a fair offer for my business without being too aggressive. Worked very hard to locate a vehicle that met my specifics. Closing to my questions. Made a fair offer for my business without being too aggressive. Worked very hard to locate a vehicle that met my specifics. Closing was timely an all the options that I was entitled to were explained. More
I had a great experience. I test drove two vehicles and ended up going home with my 2011 Versa. There eas no pressure and the sales representative answered all of my questions. My sales representative c ended up going home with my 2011 Versa. There eas no pressure and the sales representative answered all of my questions. My sales representative contacted me a few days later to see If I had any issues. More
My husband and I had a wonderful experience at Country Nissan in Hadley, MA. Christopher Starr was a very informative, friendly and enthusiactic salesman and made it easy for us to make our decision about Nissan in Hadley, MA. Christopher Starr was a very informative, friendly and enthusiactic salesman and made it easy for us to make our decision about buying a car from them. We would highly recommend this dealership to our family and friends. More
The salesperson and the Finance person that I worked with during the process were excellent. I came to the dealership at 1pm and left with a new vehicle by 6pm, financing complete. The negotiation proces during the process were excellent. I came to the dealership at 1pm and left with a new vehicle by 6pm, financing complete. The negotiation process was not stressful and I would recommend this dealership to anyone looking for a new or used vehicle. I drove 45 away from other Nissan dealerships based on the advertising and customer comments on the web site as well as the selection of vehicles I was looking for. It was worth the trip. More
Friendly service, nice people...I didn't feel like I was just another idiot walking through the door...I was very well taken care of. The finacing process took a bit long, but I think that's par for the cou just another idiot walking through the door...I was very well taken care of. The finacing process took a bit long, but I think that's par for the course. Car was cleaned and serviced as promised...will be back again! Thanks! More
Friendly, no pressure, very accomodating. Fast internet response. We would highly recommend this dealership. Our first contact was with internet sales, they were prompt in returning a quote and setting us response. We would highly recommend this dealership. Our first contact was with internet sales, they were prompt in returning a quote and setting us up with David, and outstanding saleman, that made us feel comfortable. More
I got a internet quote from Britainy pretty fast but once in the dealership they played games, back and forth to sales manager, wouldn't give me the price on my trade after asking repeatedly, ran my credit b in the dealership they played games, back and forth to sales manager, wouldn't give me the price on my trade after asking repeatedly, ran my credit before I knew what the deal was going to be, kept asking where I wanted to be at for a payment, don't ever buy a car on payment, buy on the numbers eg price of vehicle, your trade price then you'll know the payment, game players, bad experience go elsewhere and don't be played. Was there over 2 hours nothing accomplished! More
I just recently purchased an 08 Infiniti from this dealership and i was extremely pleased with the experience. For starters, the sales associates were very pleasant and did not make me feel uncomforta dealership and i was extremely pleased with the experience. For starters, the sales associates were very pleasant and did not make me feel uncomfortable or pressured by any means. I was able to purchase the exact car that i was interested in and the process went smoothly. They put a lot of time and effort into making sure you are very satisfied, I would recommend this dealership to everyone and will continue to buy cars here from this point forward! Great Experience!! More