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Country Nissan

Hadley, MA

4.6
555 Reviews
Are you shopping for a fun, stylish new Nissan? Take a look at the incredible selection we offer at Country Nissan in Hadley, MA! At our Family-Owned, Customer-Driven dealership, we have an outstanding team of sales, service, and finance professionals who can't wait to work with you. You're Gonna Love it Here!
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40 Russell Street

Hadley, MA

01035

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Showing 555 reviews

April 12, 2011

Everyone I came in contact with was very friendly and helpful. My interests and concerns were taken into consideration right away and I was only showed what I could afford. Unfortanately, the dealershi More

by jtsoumas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Blaine
Apr 12, 2011 -

Country Nissan responded

Thank you for your review, it is much appreciated. We are now looking into ways we can speed up the loan agreement process and keep the process flowing smoothly from start to finish.

April 12, 2011

The staff was attentive. Answered or obtained the answers to my questions. Made a fair offer for my business without being too aggressive. Worked very hard to locate a vehicle that met my specifics. Closing More

by Erics43
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Blaine, Alan Vieu
Apr 13, 2011 -

Country Nissan responded

We really appreciate your review. Thank you for taking time out of your day to post. If you have any questions feel free to call us at 877-486-0347.

April 11, 2011

I had a great experience. I test drove two vehicles and ended up going home with my 2011 Versa. There eas no pressure and the sales representative answered all of my questions. My sales representative c More

by Bloubarry89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Apr 12, 2011 -

Country Nissan responded

Thank you again for purchasing from Country Nissan. I am sure your Versa will give you years of loyal service. If in the future you do have any questions we are here for you. Just call 1-413-774-3121

April 05, 2011

My husband and I had a wonderful experience at Country Nissan in Hadley, MA. Christopher Starr was a very informative, friendly and enthusiactic salesman and made it easy for us to make our decision about More

by sgstauder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
christopher starr
Apr 05, 2011 -

Country Nissan responded

Thank you for your review. Chris is one of the new guys here at Country, it is nice to hear so many positive responses both online and in the showroom about him. If we were a sports team, I am sure the announcers would comment on 'what a good pick up this rookie has been for Team Country Nissan' If in the future you have any questions please feel free to call 1-413-774-3121. Thanks Again

April 01, 2011

The salesperson and the Finance person that I worked with during the process were excellent. I came to the dealership at 1pm and left with a new vehicle by 6pm, financing complete. The negotiation proces More

by weissel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Blaine
Apr 04, 2011 -

Country Nissan responded

Thank you for both purchasing a car with us and for taking time out of your day to write a review. We do have a top notch service department also, while driving 90 miles round trip for an oil change might be a bit much to ask for, we are well worth the trip if you have any service items that might arise. Thanks Again

March 29, 2011

Friendly service, nice people...I didn't feel like I was just another idiot walking through the door...I was very well taken care of. The finacing process took a bit long, but I think that's par for the cou More

by snagle78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Starr, Carla Cosenzi
Apr 04, 2011 -

Country Nissan responded

Thank you, buying a car shouldn't be stressful and we do our best to make sure that everything goes smoothly, it is nice to hear when people recognize our efforts. Thanks again

March 25, 2011

Friendly, no pressure, very accomodating. Fast internet response. We would highly recommend this dealership. Our first contact was with internet sales, they were prompt in returning a quote and setting us More

by jryoung66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Mar 25, 2011 -

Country Nissan responded

Thank you so much for your review and kind words. At Country Nissan we take great pride in our team and ensure that we deliver the utmost customer service to our clients. Please let us know if there is anything additional we can do for you. We appreciate your business, and glad to know that everything was a pressure free environment.

March 22, 2011

I got a internet quote from Britainy pretty fast but once in the dealership they played games, back and forth to sales manager, wouldn't give me the price on my trade after asking repeatedly, ran my credit b More

by gotscrewdatcountry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
rookie saleman
Apr 05, 2011 -

Country Nissan responded

Thank you for your review, I am sorry that you had less than a perfect experience with us. Please feel free to email me at scv@tommycarmgt.com or call 1-413-774-3121 and as for Shawn. The only reason we would send your credit application out to any bank is if you gave us permission to do so, we may send it to more than one trying to get you the best interest rate possible or to try and get an approval from a bank. Many times we can get better terms from a bank that does not have ties with an auto manufacturer. We do try to get everybody that walks through our doors, with the intent to buy a car, into a car that they like with the best interest rates and price possible. Banks determine what the credit risk is according to credit scores, past payment history, past employment history etc... and set the interest rates and assume the risk for financing a customer, we do not. Some of our customers are fortunate enough to walk in and pay cash for any vehicle we have, most need some financing and some we just can't help, no matter how hard we try or want to. Once again thank you for your review, it lets other customers know that we don't stack the deck and show only positive reviews.

March 03, 2011

I just recently purchased an 08 Infiniti from this dealership and i was extremely pleased with the experience. For starters, the sales associates were very pleasant and did not make me feel uncomforta More

by LaurenJ2418
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy, Carla, Mark
Mar 04, 2011 -

Country Nissan responded

Thank you, we appreciate all reviews.

February 24, 2011

This is my 2nd new car purchase at Country and although I checked into Lia and Thompson, in the future I will never go anywhere else but Country. It would be a waste of time. This dealership has to be one of More

by blm518
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly, Jim, Derek, Josh, Mark
Mar 25, 2011 -

Country Nissan responded

Thank you for your review. As nice as it is to hear good things about your children, it is almost as good to hear nice comments about your business. When your ready for your next car we will be here for you then also.

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