Country Nissan
Hadley, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Excellent customer service in Service Department Jerry Donah is helpful, respectful and got my vehicle in and out of service in a very timely manner. He went out of his way to provide excellent cus Jerry Donah is helpful, respectful and got my vehicle in and out of service in a very timely manner. He went out of his way to provide excellent customer service. I loved my experience and will be returning in the future to see Jerry. Please be sure to get your "groceries" Jerry :) More
Repair My drive belt met a sad yet permanent end and I was towed in. Axel and Jerry did a great job in that a new belt was installed by the end of the day My drive belt met a sad yet permanent end and I was towed in. Axel and Jerry did a great job in that a new belt was installed by the end of the day More
Staff is always very helpful! All of the staff that I deal with there are very competent,helpful,and respectful. They go out of their way to provide excellent service. All of the staff that I deal with there are very competent,helpful,and respectful. They go out of their way to provide excellent service. More
Salesman Ennui My first time going to an actual dealership rather than an auction or a used car dealership - which both places I had really good experiences and was My first time going to an actual dealership rather than an auction or a used car dealership - which both places I had really good experiences and was able to drive numerous cars and had to do little waiting. Not what I expected - in a bad way. It was the first time having to wait to see a car. I called a head of time to arrange a time to see a particular vehicle. I thought they would have it ready to be viewed. It was not the case. (Maybe if I did it online it would have been ready?) I gave my information and the wait continued. Not sure what it was that needed to be done. After a half an hour I finally got to see the vehicle. The keys are found so I am thinking we are ready to go. Tragically that is not the case once again. The car was surrounded by several other vehicles. Another ten minutes to find the keys for the other vehicles. Ok finally sit in the car. Car smaller than expected but willing to see how it drives. Oh wait there is no gas. It is literally on 0 for mileage. Ok we get gas. Finally, get on the road. It is clearly an hour since I arrived. I have an infant in tow... The test drive is over. Numbers are talked about. A price is agreed upon. Deposits are placed. Shared the car would be ready and paperwork finalized the next day. Arrive the next day to find out the deed was not at the dealership and will be there the following week. A week or so later I go back. Sit down with the finance guy - surprise I was given a higher interest rate than the one I already shared I could get AND the agreed price was not what I was financed for...I waited this long. I sign away and drive off in a quarter filled tank though promised it would be filled before I picked it up. I brought the car the next day to get it inspected and when going to put the registration in the glove compartment I find CDs and wrappers in the glove compartment. Conclusively, I would not go back and I would not recommend it. They maybe splendid when selling their own vehicles but anything else leaves a lot to be desired. To add insult to injury while driving away I drove over something from the miles of construction that I have to get a screw to put back on the hanging black piece under the car. The people were civil, congenial and well verse with their roles. Albeit, not suited for me a person who believes in honest practices and committed practices. More
Super easy and efficient Joe was very easy to work with and had everything ready to go on my new lease. I was very short for time, and I was thoroughly impressed with how quic Joe was very easy to work with and had everything ready to go on my new lease. I was very short for time, and I was thoroughly impressed with how quick I was in and out with all the paperwork signed. Financing was a breeze- very friendly service, again! Thank you for making this experience just as excellent as my last. I'll be back for sure. More
Great service Thanks for the great service! Went above and beyond expectations for a quick service. Very friendly and prompt with getting vehicle back to me when co Thanks for the great service! Went above and beyond expectations for a quick service. Very friendly and prompt with getting vehicle back to me when conpleted. More
Friendly and helpful. I have never leased a car before. Chad was able to find the perfect car with more than what was on my wish list and a a lower price! I absolutely lo I have never leased a car before. Chad was able to find the perfect car with more than what was on my wish list and a a lower price! I absolutely love this car! More
Oil change /tire rotation The staff in the service department go above and beyond to make sure you are satisfied with the service, they take the time with you to go over your The staff in the service department go above and beyond to make sure you are satisfied with the service, they take the time with you to go over your car in details and to ensure you are understanding the over all service can't say enough how wonderful they are outstanding !!!! More
Steve Wojnar is a faboulis salesman and i will buy another Both my husband and I were very happy and impressed with the whole experience at Country Nissan. Steve Wojnar did a wonderful job making my dream car Both my husband and I were very happy and impressed with the whole experience at Country Nissan. Steve Wojnar did a wonderful job making my dream car come true for me!!!! More
Positive Experience Our experience at Country Nissan was a very positive one. We purchased our Maxima from Steve and found him to be very knowledgeable, pleasant, and p Our experience at Country Nissan was a very positive one. We purchased our Maxima from Steve and found him to be very knowledgeable, pleasant, and professional. Impressed also with our dealings with Mark in Finance and Kailey who went over all the car features with us. We would definitely recommend Country Nissan to friends and family! More