Country Nissan

Jea Jensen in sales did a great job selling me my new Infiniti! TY Jea! Infiniti! TY Jea! More

When Kyle is repairing your car, you can relax, knowing that you are dealing with a professional that you are dealing with a professional More

Brandon aka keith sweat! Thank you for helping me into this car. Ill send everyone i know looking for a car, to you. Way more fun than you shoiod have at a dealership. Thank Thank you for helping me into this car. Ill send everyone i know looking for a car, to you. Way more fun than you shoiod have at a dealership. Thank you so much! More

Brandon thank you for all your help and your patience. I know I wanted to see a lot of cars but you helped me figure out what best suited my needs. See you for my next lease! I know I wanted to see a lot of cars but you helped me figure out what best suited my needs. See you for my next lease! More

I heard a lot of great things about this guy Brandon so I wanted to to come here since my last experience was terrible. Gave them a chance and he did not disappoint. Thank you for the knowledge, respect and wanted to to come here since my last experience was terrible. Gave them a chance and he did not disappoint. Thank you for the knowledge, respect and of course finding the right car! More

In hopes to buy out my lease, your salesman Brandon did everything in his power to convince me that wasn’t ideal. This should’ve been my first sign to walk out, but I didn’t. I got put into a 2020 Rogue Sp everything in his power to convince me that wasn’t ideal. This should’ve been my first sign to walk out, but I didn’t. I got put into a 2020 Rogue Sport with way less features than my other Rogue had, and my payments were only $50 less than my lease. According to your General Salesman Robbie, I didn’t fight it. No I didn’t “fight” it, but I did question why the monthly payment was still so high, and I clearly wasn’t happy. I was told to come back the next day after the registration was done. I was called at 4pm telling me to come Monday because it hadn’t gone through. I left early from my job in Brattleboro to get there on time, only to sit there for 45 minutes and to be told that the registration was never done. You couldn’t have picked up a phone and told me that? Thanks for wasting my time on that one. Finally, a week after the purchase of the car it was delivered to me at my work. I gave the driver my keys to my other car, and he drove away very quickly. I got inside my new car, and noticed almost immediately there was a crack in the windshield. Which was NOT there when I test drove the car, which I have my father as a second witness to attest to that. I called and spoke with Brandon who sold me my car, and informed him of this. He replies to me “oh I know.” Like it was not a big deal whatsoever, which immediately made me angry. If any of YOU were delivered a new to you car with a crack in the windshield I can guarantee you would NOT be happy. He then told me that in the state of Massachusetts, a crack less than two inches is inspectable and that it was ok and to claim it on my insurance. No, it is absolutely NOT ok to deliver a new to me car with a crack in the windshield that happened when it was in the DEALERSHIPS possession. I just wanted my other car back. My aunt and uncle who both have numerous years of experience in car sales called and spoke with general sales managers Robbie and Jason and told them they completely gave me an awful deal. Robbie told my aunt that I could “trade” in my car they sold me and get back my other car. Only hours later he completely changed his tune while he was speaking to me personally, and told me if I did that my payments would be $550 a month. I was also told by Robbie that you cannot buy out a lease in the state of Massachusetts which is a complete lie (per the pictures below) So after I decided to just keep my new car, I wanted Country Nissan to be responsible to fix my windshield. It took them days, and me calling numerous time for them to get it together with Safelite to order the glass for it. They then came and picked up my car on Friday 7/28 and told me it would be done by Saturday or Monday at the latest. After going both of those days of hearing NOTHING I called the morning of Tuesday 8/1 and was told by Robbie it would be done sometime that day. About an hour later I received a phone call from a Kayla telling me Safelite ordered the wrong glass, and they had to reorder and my car would be done by Thursday 8/3. Never heard from them. I called Friday 8/4 first thing in the morning, and again spoke with Kayla who acted like it was no big deal they completely ghosted me the day before on what is happening with my car. Told that it would be brought to me by end of day Friday, got a call telling me that “Safelite’s calibration machine is down” and now my car won’t be delivered to me till Saturday 8/5. After EIGHT days my car came back. Eight friggen days for something that can be done in a driveway in an hour tops. This month long, extremely frustrating process has been so tiring, and has brought out an anger in me that I have never ever experienced before. Yes, some of it was my fault. But most of it was Country Nissan for their beyond crappy customer service, their lies, and all around attitudes about it all. It just proves that these people don’t care about th More

Thanks you to Country Nissan and Brandon I’m now apart of the Nissan family! Excited about my new Frontier. See you for the first detail. the Nissan family! Excited about my new Frontier. See you for the first detail. More

Brandon did an amazing job finding a great car at an amazing price! Worth of some nice words. Thanks again! amazing price! Worth of some nice words. Thanks again! More

Sadly another car so soon because an accident but just as expected Brandon was at Country Nissan to guide me successfully to another Nissan. Thank for all your help again. expected Brandon was at Country Nissan to guide me successfully to another Nissan. Thank for all your help again. More