Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Country Nissan
Hadley, MA
556 Reviews
Are you shopping for a fun, stylish new Nissan? Take a look at the incredible selection we offer at Country Nissan in Hadley, MA! At our Family-Owned, Customer-Driven dealership, we have an outstanding team of sales, service, and finance professionals who can't wait to work with you. You're Gonna Love it Here!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 556 reviews
August 04, 2024
I was able to get much more money for my old Rogue working with Rob Winslow at Country Nissan. He was able to walk me through the process in a kind and professional manner. I felt comfortable and conf working with Rob Winslow at Country Nissan. He was able to walk me through the process in a kind and professional manner. I felt comfortable and confident when it came time to sell my vehicle. I walked away feeling good about the money I received for my car. I will be sending everyone that is wanting to sell their vehicle to Rob. I trust that he will be fair and it’s clear he is exceptional at what he does- both in the car business and in the people business. He really does go above and beyond to make sure the customer leaves with a positive experience! More
by laurendubois6
August 03, 2024
I have been buying cars for over 20 years and I have to say that bond was by far the best sales person that I’ve ever had the pleasure of working with. Highly recommend. say that bond was by far the best sales person that I’ve ever had the pleasure of working with. Highly recommend. More
by Michelle784
Employees Worked With
Vaughn Andrews-Mckay
August 03, 2024
Vaughn was extremely helpful and knowledgeable. We were looking for a Rogue with specific features that other dealerships did not have and Vaughn was able to locate the Rogue and get it in our driv We were looking for a Rogue with specific features that other dealerships did not have and Vaughn was able to locate the Rogue and get it in our driveway without us ever needing to go back to the dealership. If you are looking for a great buying experience call Country Nissan and ask for Vaughn! More
by terrylg62
Employees Worked With
Vaughn Andrews-Mckay
July 31, 2024
Rob was amazing from our first meeting to our last transaction Stayed in touch but no pressure Very personable If he was a salesperson I would definitely recommend him transaction Stayed in touch but no pressure Very personable If he was a salesperson I would definitely recommend him More
by Tom
July 09, 2024
Not even a one star. I was talking to Jason through text and i filled out credit application everything went good, he told me he works with bad credit, repos, everything I was talking to Jason through text and i filled out credit application everything went good, he told me he works with bad credit, repos, everything for me to get a new car. Filled out application he told me I got a approval through a bank and I just needed to come down to land on a vehicle, so I went down after driving 2 hours to get there, to sign paper work everything, and I showed up there for them telling me I needed money down and a co signer nothing what Jason has told me. More
by Aleonard
Employees Worked With
Jason , Randy Ellis, Abraham Cruz, Jeanna Jensen, Vaughn Andrews-Mckay
May 08, 2024
I recently called the dealership and spoke with Jason and told him I would like to come and see a car posted on their website, he assured me it was on the lot. When I arrived he told me the price posted on t told him I would like to come and see a car posted on their website, he assured me it was on the lot. When I arrived he told me the price posted on their website was not accurate as the car had not been certified by Nissan and then it would be more money. He then tried to show me two other cars. One of the cars had to be returned to the lot as a salesman had left in it to go home for an errand. When he brought it back for me to look at, it looked as though he had moved into the car. No thank you. I was told they could find one for me online with exactly the specs that I wanted in a used car. Jason then texted me pictures of two cars and asked if I was interested. I responded I would like to see one of the cars and asked him to verify mileage. He did and then asked to confirm which car he should buy for me. I replied that I was interested in seeing the car. He replied with seeing or buying? His text from there on went downhill and he was disrespectful. I would not recommend him or the dealership to anyone I know. More
by Not buying
Employees Worked With
Jason
April 13, 2024
Jea Jensen in sales did a great job selling me my new Infiniti! TY Jea! Infiniti! TY Jea! More
by Tds524
February 06, 2024
On December 22nd I came into the store after talking to Jason over the phone regarding a 2021 Nissan Rogue Sport. I ended up having Rodd as a dealer. At the time, I had funding from UMass Five College but Jason over the phone regarding a 2021 Nissan Rogue Sport. I ended up having Rodd as a dealer. At the time, I had funding from UMass Five College but had been pre-approved through Nissan. I signed paperwork and called my insurance with Rodd and the sales manager. The car was to be delivered the following week but there was a delay with the title, so it was delivered with dealer plates and the promise that the title would be in “any day now”. The UMass Five ended up being different than what I thought so Jason got my cosigner and I re approved with Nissan. We signed the paperwork on January 1st. I asked Jason to put the UMass check for 20k in the car so when it was delivered, I could give it back to UMass (per their instructions) so they could void it out. He said he would. When the car was dropped off, the check wasn’t in it. I had repeatedly asked where the check was and always received “I will look into it” without a follow up. I sent an email to Jason on January 11th confirming that the first payment would be moved back from January 31st due to the delay with the title/registration. MA law states: Massachusetts title law requires all motor vehicles and trailers (over 3,000 lbs) to be titled within 10 days of purchase. The vehicle was purchased on January 1, so I have been driving around illegally, albeit on dealer’s plates. They should have NEVER delivered this vehicle to me without it being registered, titled, etc. On January 11th, Jason responded to my email stating “Yes, payment will be pushed back.” Around January 22nd I spoke to Jason on the phone after filing a BBB complaint due to the mess this has become and the fact the dealership has participated in illegal sales according to MA law. When we spoke, it was only then that I found out from Jason that he knew “10 days prior’ that the dealership had actually cashed the UMass check. He knew for 10 days and didn’t respond to me every time I asked about the check with the true answer. I found out Rodd and a bunch of people had been fired and according to Jason about “35 other people were also being helped due to a recent rash of bad practices by folks who were fired” He admitted to me that one of those folks should have never delivered the car to me without the title. Fast forward to this week. On Friday the 26th the title was finally in. I signed it and on Monday, January 29th, my cosigner did. It was registered the same day. I have been asking via text and email for the new loan paperwork with the new payment date and was told I’d get it Tuesday, but I did not. I asked about it today and received it. It is the same paperwork we signed on January 1st. When I asked Jason about it, he said the payment date is January 31st and there is nothing he can do about it. He is the one who told me via email on January 11th that it would be pushed back!!! Now, he doesn’t want to deal with me. He cannot, then backed out of speaking to me because I called him out on his lying. Finally, they cut a check for my first month's payment. I will never buy a vehicle from them again. They still need to get a dent and paint repaired and agreed to do that, let's hope they hold up their end of the deal. Many people told me to avoid this dealership, but I did not listen. Please avoid this dealership! More
by Tina
Employees Worked With
