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Country Hyundai Genesis - Service Center

Northampton, MA

4.1
122 Reviews

122 Reviews of Country Hyundai Genesis - Service Center

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April 14, 2017

Simply the best! Country's service dept. is A+. Nicole Stasz always goes above and beyond to insure I receive great hassle free service. I have been to a few other Hyu More

by Rich M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Stasz
Apr 19, 2017 -

Country Hyundai Genesis responded

Thank you very much for your feedback, we are glad you had a great service experience. Thank you for your business

March 27, 2017

Five Star all the way! Can't say enough on how happy I am with Country Hyundai of Northampton. I started my experience with Hyundai at another dealership in Auburn, I was li More

by Kathy Parker 66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sadowski
Mar 28, 2017 -

Country Hyundai Genesis responded

Thank you for your feedback! We are so glad to hear that you had a great experience and that you were well taken care of. Thank you for choosing Country Hyundai!

February 10, 2017

excellent It was very easy to access service, fadt and friendly advisors who were knowledable about my issue and a great price for my oil change, great customer More

by ansolon45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sadowski
Feb 11, 2017 -

Country Hyundai Genesis responded

Thank you for your feedback! We are glad to hear about your great experience here in our service department. Thank you for choosing Country Hyundai!

December 30, 2016

Fast, effortless service Had service done when promised, easy and efficient! My original salesman and finance manager even took time to catch up! I will return for my next ser More

by Sonatagirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sadowski, Christopher Schultz, Myron Callender II, Foster Leavitt, John Acadia
Jan 25, 2017 -

Country Hyundai Genesis responded

Thank you for your feedback on your service visit with us, we are glad you enjoyed it and want to thank you for being a loyal Country Hyundai customer and for being part of the Hyundai family.

December 19, 2016

Picking up my new car This is my fourth new vehicle purchased from Country Hyundai and I have dealt with Tom SADOWSKI in the service department since my first purchase. Tom More

by bigbluehd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sadowski
Jan 25, 2017 -

Country Hyundai Genesis responded

Thank you so much for your feedback on your service visit and for being a loyal Country Hyundai customer! We are glad you had a great experience with us and look forward to welcoming you back.

November 15, 2016

Repair The work we needed done was repaired as well as noticing us about future work. Unfortunately the work we needed done was about 6 hours and they could More

by Vega House
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Foster Leavitt
Dec 03, 2016 -

Country Hyundai Genesis responded

Thank you very much for your feedback. We apologize that a loaner vehicle was unfortunately no longer available during your visit and we hope to be able to provide that service again soon.

October 11, 2016

excellent The service Dept is awesome they treat you like family Tom is an awesome advisor he always greats you makes you laugh. I would recommend country Hyund More

by Johnny12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sadowski
Nov 03, 2016 -

Country Hyundai Genesis responded

Thank you for your great feedback! We think Tom's great too :-)

September 23, 2016

I shouldn't have been surprised!!! I recently had my 1st service experience at Country Hyundai. I always go to the selling dealer for the 1st service on my new cars with subsequent More

by Bernie Tetreault
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie, Nicole Stasz
Oct 04, 2016 -

Country Hyundai Genesis responded

Thank you so much for your kind words, we are happy to know that our service department met your expectations and that you are indeed it seems a new "convert" ;-) We look forward to welcoming you back in the future and hope you enjoy your new car very much!

September 14, 2016

Prompt service I have only had recalls on my 2011 Sonata, but when I call, they take me right in and accommodate my schedule. I bring the car in and it is done on s More

by Leslie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sadowski, Foster Leavitt, Ashley Fleury
Oct 03, 2016 -

Country Hyundai Genesis responded

Thank you for your feedback, we are glad you had a good service experience and look forward to welcoming you back!

August 30, 2016

couldn't solve my problem my car doesn't start about every 4 days. It's intermittent so they say nothing they can do. this is a real problem given that I work in a college se More

by jarap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nicole Stasz
Aug 30, 2016 -

Country Hyundai Genesis responded

Thank you for your feedback. I would be grateful if you could get in touch with me so that we may discuss the issue you are having and try to resolve this for you. I can be reached on 413-341-1935. Thank you Melanie Zoelck Customer service

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