Country Hyundai Genesis - Service Center

Koryn Barboza (Service Advisor) job performance I was greeted with a big smile from customer rep. who knew this was my 1st time at Country Hyundai and carefully explained the services that I would r I was greeted with a big smile from customer rep. who knew this was my 1st time at Country Hyundai and carefully explained the services that I would receive and what my options were. She answered all my questions and concerns in a responsible, competent and professional manner. I was most impressed with her first rate interpersonal skills More

Serving my vehicle Service was excellent. Staff were friendly and efficient. Service was done in a timely fashion and the work was done right. Very good experience, over Service was excellent. Staff were friendly and efficient. Service was done in a timely fashion and the work was done right. Very good experience, overall! More

Great customer service! My Hyundai Santa Fe Sport had an issue that was covered under warranty. I live a good distance from the dealership and Scott picked up my vehicle for My Hyundai Santa Fe Sport had an issue that was covered under warranty. I live a good distance from the dealership and Scott picked up my vehicle for me, brought it in for repair, then brought it back to me. Great customer service! More

Service department needs work. I talk to the service manger to advise him that my partner would be coming in for a an appointment with a coupon. When she got there the service rep I talk to the service manger to advise him that my partner would be coming in for a an appointment with a coupon. When she got there the service rep would not take the coupon. Then, he took the coupon & still wanted her to pay $25.00 for a free service with the coupon. Finally, he agreed to honor it after under intense conversation. Most customers would give in, More

They wanted a payments to do warranty work. This is my second car that I bought from them. Both cars I have experienced unacceptable work from the service department. They performed work with This is my second car that I bought from them. Both cars I have experienced unacceptable work from the service department. They performed work with out my ok. More

Terrific I felt very comfortable at this dealership, considering I was there for service. Roger was very cordial and worked numbers for me. We went back and fo I felt very comfortable at this dealership, considering I was there for service. Roger was very cordial and worked numbers for me. We went back and forth a few times, but all was worked out and lo and behold, I bought a new car. More

Simply the best! Country's service dept. is A+. Nicole Stasz always goes above and beyond to insure I receive great hassle free service. I have been to a few other Hyu Country's service dept. is A+. Nicole Stasz always goes above and beyond to insure I receive great hassle free service. I have been to a few other Hyundai dealerships for service in my area but they just don't measure up. Country Hyundai should be the model by which all others are measured. More

Five Star all the way! Can't say enough on how happy I am with Country Hyundai of Northampton. I started my experience with Hyundai at another dealership in Auburn, I was li Can't say enough on how happy I am with Country Hyundai of Northampton. I started my experience with Hyundai at another dealership in Auburn, I was lied to and taken advantage in a VERY BIG WAY. Watched Country build their new facility and took a chance. Not sorry I did. Told them right out about my past experience, they listened and even apologized for what I had gone through in the before. Wonderful group of people to work for, from the sales person who sold me my Sante Fe, to the service people who take care of it for me. More

excellent It was very easy to access service, fadt and friendly advisors who were knowledable about my issue and a great price for my oil change, great customer It was very easy to access service, fadt and friendly advisors who were knowledable about my issue and a great price for my oil change, great customer lounge while i waited More

Fast, effortless service Had service done when promised, easy and efficient! My original salesman and finance manager even took time to catch up! I will return for my next ser Had service done when promised, easy and efficient! My original salesman and finance manager even took time to catch up! I will return for my next service. More