Country Hyundai Genesis - Service Center

Pleasant and quick. The service representative was engaging. She was able to answer my question and get my car seen for an oil change immediately. My car was even washed The service representative was engaging. She was able to answer my question and get my car seen for an oil change immediately. My car was even washed within the time allotted for the oil change. I am quite pleased. More

Excellent experience Work was done in exactly the time frame shared. When something else was discovered i was offered a loaner car...enormously helpful!! I would recommend Work was done in exactly the time frame shared. When something else was discovered i was offered a loaner car...enormously helpful!! I would recommend to friends and family. More

Quick, Courteous, Clean Car I've had some awful experiences with this dealership in the past, but they have attempted to remedy the situation each time. I was reluctant to go bac I've had some awful experiences with this dealership in the past, but they have attempted to remedy the situation each time. I was reluctant to go back, but they are in a convenient location and I didn't want to drive out of my way to get service. This time I waited in the lobby and did a little work on my laptop rather than rely on the shuttle service. My car was serviced and washed relatively quickly, and I was back on my way. I'll be going back next week for some additional service, and hopefully that experience will be good as well. More

Treats you like a human not like a shopper Theres something to be said when you have no intention to go to the dealership than to support a family member and you end up walking out with a car. Theres something to be said when you have no intention to go to the dealership than to support a family member and you end up walking out with a car. Why? Because the sales people arent pushy, they provide you with the information, give you the facts, will go the extra mile to be polite kind and honest, and will also be supportive and detailed when needed. This dealership is something i have yet to experienced and the humans inside of it are also something i have never experienced. They are abnormal, but in a very very honorable way and they deserve a recognition that is hard to provide in a review. Go see them and i am sure it wont be the last time you return to buy a vehicle. More

First Time, will be Long time Brought my 2012 Azera in for regular maintenance and figured I would need a cabin filter, but was told I didn't. When does a dealership do this? Was Brought my 2012 Azera in for regular maintenance and figured I would need a cabin filter, but was told I didn't. When does a dealership do this? Was fully explained what was done and proactively what I will need in the future. More

My engine was making an unusual noise. The staff in the Service department are professional, honest and prompt. The moment they learn the problem, they call and explain providing options to The staff in the Service department are professional, honest and prompt. The moment they learn the problem, they call and explain providing options to move forward. More

Why Go Anywhere Else? We have purchased 2 Sonatas from Country and have pleasantly discovered that they really back up a great deal with a great service department. Ve We have purchased 2 Sonatas from Country and have pleasantly discovered that they really back up a great deal with a great service department. Very competitive pricing on basic maintenance ( full synthetic oil change around $50.00), fast and courteous and they do not recommend "add on " parts/services unless you really need them. A nice caveat is the Tommy Card with a free car wash, discounts with any service and added bonuses. If you ever have a question/issue Melanie will get it handled promptly and very professionally. So why go anywhere else? More

First Service Appointment I couldn't have asked for better service. Tom at the service desk was extremely friendly. I got a free shuttle ride to work. The work was completed I couldn't have asked for better service. Tom at the service desk was extremely friendly. I got a free shuttle ride to work. The work was completed exactly when they said it would be. My car was washed and shiny and waiting for me when I went back to the dealership. Tom Sadowski explained everything that was done (including fixing two recalls) I felt like I was charged a very fair price and had an excellent experience. More

Great service Friendly staff and quality work . Service was done on time with a great atmosphere in the dealership. Would not go anywhere else! Thanks Tom!! Keep up Friendly staff and quality work . Service was done on time with a great atmosphere in the dealership. Would not go anywhere else! Thanks Tom!! Keep up the good work More

Speedy efficiency The job was done before promised the loaner was waiting upon arrival, my car has its restored power and mileage. The only real issue was I asked for a The job was done before promised the loaner was waiting upon arrival, my car has its restored power and mileage. The only real issue was I asked for a basic wash as I was traveling mainly in the windshield which was not done. More