Country Hyundai Genesis - Service Center
Northampton, MA
122 Reviews of Country Hyundai Genesis - Service Center
Airbag Recall Notice Received e-mail at 9:30 am on 23 MAY 2014 from Country Hyundai regarding recall on airbag module mounting bolt toque. Called after receiving e-mail an Received e-mail at 9:30 am on 23 MAY 2014 from Country Hyundai regarding recall on airbag module mounting bolt toque. Called after receiving e-mail and was immediately scheduled for 1:45 on 23 MAY 2014. Upon arriving for appointment I was immediately greeted by a very friendly and courteous service personnel. After paperwork was verified and car keys taken I was told by Tom that the recall procedure would be done immediately and would I like to have my car vacuumed and washed after the inspection was done. WOW! Quick, professional, courteous and friendly service plus a free car cleaning. During my short wait I had personnel from various departments passing by who stopped and asked if there was anything I needed. As always my visits to Country Hyundai is always a positive and pleasurable experience. Thank You Thomas Krol Easthampton More
Routine Oil Change and Tire Fix While I am happy with Patrick Hamel's performance, I was not happy to go in for a routine oil change and tire fix and leave paying over $500 for a rep While I am happy with Patrick Hamel's performance, I was not happy to go in for a routine oil change and tire fix and leave paying over $500 for a repair especially since I just got this vehicle in October of 2013...no bueno! More
After hitting a pothole and getting a flat with all the headaches associated with not having a spare I had ordered a "donut" spare and it was installed promptly yesterday after being order by Eddy Perkins. headaches associated with not having a spare I had ordered a "donut" spare and it was installed promptly yesterday after being order by Eddy Perkins. More
friendly, fast service. nice waiting room with free coffee and snacks. competitive rates. convenient hours. good location close to other businesses. good explanations of services provided coffee and snacks. competitive rates. convenient hours. good location close to other businesses. good explanations of services provided More
Tom has been exceptional to work with. Always friendly, efficient. Could not ask for a better person to deal with and will keep returning. Due for another service on my 2011 Hyundai Elantra. Looking forwa efficient. Could not ask for a better person to deal with and will keep returning. Due for another service on my 2011 Hyundai Elantra. Looking forward to seeing Tom More
Excellent service. Plus a free car wash to help keep it clean! Scheduling my appointment and follow up appointment was very easy to match my schedule. clean! Scheduling my appointment and follow up appointment was very easy to match my schedule. More
Excellent service! I did have 1 question though. I just received an email saying that if you purchase a car at country hyundai this month you get a free 50" tv. I didn't get a tv.....?? received an email saying that if you purchase a car at country hyundai this month you get a free 50" tv. I didn't get a tv.....?? More
Arrived for 6 month service appointment; friendly greeting; car taken right away and finished within a normal period of time. Reasonable service fee. Tom has always been very friendly and accommoda greeting; car taken right away and finished within a normal period of time. Reasonable service fee. Tom has always been very friendly and accommodating, even if we have occasion to drop in without an appointment. Also, chatted with Scott Peters while waiting for our car. He too is always friendly and informative as to Hyundai's current cars or what is changing or not on new models, etc. Enjoy his updates. More
I have been going here since I bought my car and they have been great with all our service needs. They have been polite, honest and most of all they had the jobs done in a fair amount of time so there wa have been great with all our service needs. They have been polite, honest and most of all they had the jobs done in a fair amount of time so there was not a lot of waiting time. More
They had to order the solenoid and called when it came in. Tom also answered all of my questions and scheduled an oil change for the same time as my service. Great work! Worked w/me and my rescheduling. I in. Tom also answered all of my questions and scheduled an oil change for the same time as my service. Great work! Worked w/me and my rescheduling. I had a small area that needed touch up paint. He said the paint hadn't arrived yet, but we would scheduled a quick appointment. I laughed and told Tom the car was too dirty too notice it! The paint arrived while they had my car and they washed the entire car! It was a nice surprise! More