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Country Hyundai Genesis - Service Center

Northampton, MA

4.1
122 Reviews

122 Reviews of Country Hyundai Genesis - Service Center

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August 08, 2016

Fantastic experience! We started out on a trip only to have the engine light come on. We called Northanpton Hyundai and they had us bring it right in. It needed a transmis More

by Dipip7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sadowski, Nicole Stasz, Foster Leavitt
Aug 13, 2016 -

Country Hyundai Genesis responded

Thank you so much for your feedback and kind words. We are glad that we were able to help you out in a rather tricky situation and do it all fast and efficiently so as to cause you as little inconvenience for your trip as possible. We hope you were able to enjoy your journey after getting back on the road again. We look forward to welcoming you back and thank you for being part of the Country Hyundai family!

July 03, 2016

45000 Mile Service Overall experience was fantastic, speedy service, friendly and explained issues that arose during the service. Brake pads were worn and needed replac More

by Supplyguy181
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sadowski
Jul 07, 2016 -

Country Hyundai Genesis responded

Thank you for servicing with us and thank you for your feedback! We understand that pricing may sometimes seem a little high you get the benefit of having your car serviced by certified and Hyundai trained technicians and also get the Hyundai guarantee on all repairs too. Thank you for your business and we look forward to welcoming you back soon.

May 23, 2016

Replacement of problem Nav center I came in to have my problematic Nav Center swapped out and was greeted promptly by a service technician and then immediately Tom Sadowski started pro More

by bigbluehd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sadowski, Scott Peters
May 23, 2016 -

Country Hyundai Genesis responded

Thank you so much for your great feedback and your loyalty! Thank you for choosing Country Hyundai :-)

May 20, 2016

Tom in Service Department rocks! Regular 15,000 mile service for our Elantra GT - Tom found coupons for us to use saving us dollars. Love that! He is so friendly, remembers your nam More

by ixvicki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sadowski
May 23, 2016 -

Country Hyundai Genesis responded

Thank you so much for your positive feedback, its great to know our customers are happy with us. Thank you for choosing Country Hyundai for your servicing and hope to see you back with us again for your next service!

May 19, 2016

service Bought the car in Enfield CT, They had no time for me after sasle when it came to service. Took it here ever since for oil changes, tire rotation. T More

by budman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sadowski
May 23, 2016 -

Country Hyundai Genesis responded

Thanks so much for your positive feedback, it is very much appreciated. Thank you for choosing Country Hyundai for your servicing needs and we hope to see you back again!

May 17, 2016

Oil Change Normally a friendly staff and today they stepped it up a notch. Recently had surgery and they ensured that my car was brought right back in front of More

by Supply guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sadowski
May 23, 2016 -

Country Hyundai Genesis responded

Thanks so much for your feedback, glad we could make things a little easier for you, hope the recovery goes well for you too!

April 17, 2016

Thank you! Thank you for always servicing my car with a smile. Getting me in and out. John and Nicole are great. I will continue to service my car with them! Tha More

by Melmadmel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Stasz
Apr 25, 2016 -

Country Hyundai Genesis responded

Thank you for your feedback!

April 12, 2016

great service Great service, free car wash and vacuum are appreciated. In and out service with a smile. I will continue to bring my car to them. More

by one percent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Stasz, Tiffany Sullivan
Apr 25, 2016 -

Country Hyundai Genesis responded

Thank you for your feedback!

April 04, 2016

First Rate Very efficient. Great service. Warm greeting. I did not know that the repair was covered by the warranty. They did! Could not have been a better More

by Tom Amherst
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greeter in the Service Deparrtment
Apr 06, 2016 -

Country Hyundai Genesis responded

Thank you for your feedback!

March 20, 2016

Very nice & efficient staff! I had a appointment for an oil change. They took me right away and I asked to have my windshield cleaned. Very nice and efficient staff. More

by Goober16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure who worked on my car
Mar 25, 2016 -

Country Hyundai Genesis responded

Thank you for your feedback!

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