Back

Country Hyundai Genesis

Northampton, MA

4.7
1,242 Reviews

347 King Street

Northampton, MA

01060

Directions

By Type

1,242 Reviews of Country Hyundai Genesis

January 27, 2021

Bill McHugh the great person behind my Sta. Fe, excellent choice. Knows the best for me. Country Hyundai, the best dealership. This is our fifth More

by Carmelita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McHugh
January 26, 2021

I have had pleasant experiences with everyone on staff in all departments. There is an air of friendliness and professionalism throughout this organization and a family feel that I appreciate. More

by Crafsic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine Carmenatty, Joe Tomaino
January 26, 2021

Customer service is friendly, the waiting area is clean and felt safe, and the work gets done quickly. I had a car wash requested as part of my service, but it looked like someone just sprayed the top of t More

by SCOTTBRAIDMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember the names of the guy at the desk or the women on the phone. This was Saturday, Jan 16 in the afternoon.
January 25, 2021

Very frustrating experience with Rodd. I felt he just wanted to close the sale and once that was done, he was done. I forgot my registration in my trade in and requested he mail it to me as I live an hou More

by Deana
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Vautour, Christopher Schultz, Roddrick Ganious, Jasmine Carmenatty
January 25, 2021

It is always a pleasure to do business with them. They always are friendly and work hard. The car always looks in great shapes. I highly recommend them. More

by Ambarnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Peters
Jan 26, 2021 -

Country Hyundai Genesis responded

Thank you for your kind comments about our staff here at Country Hyundai. We truly are committed to ensuring the satisfaction of our customers and are happy that you had a positive experience. Thank you for the feedback; have yourself a wonderful day.

January 25, 2021

I just bought a new vehicle (another so/so experience here) and came in for mud flap installation. I was nice as pie (as usual) but was greeted with a rude attendant who had unnecessary attitude through More

by mattroy31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
no idea who was in service
January 25, 2021

Quick service, friendly staff, good price. Not too happy with having to type an answer in this survey, especially having to add this to hit the 25 word minimum. Makes it much less likely I will fill it out More

by grehorka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know
January 25, 2021

Natalie is awesome! Very personable and efficient. I appreciate her superb service. In the sales department I was mislead when they said they would not hard hit my credit. Guess what? They did!... More

by PAULALEADSTHEWAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie
January 25, 2021

Customer service was great! From booking the appointment to my arrival and picking up my car, everyone was super nice and helpful from beginning to end. More

by Jennifer M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen and Caitlynn
January 25, 2021

Pretty poor overall experience. Sales staff very unprofessional, paperwork issues, poorly dressed / put together, do not have a spare key, do not have registration or inspection 3 weeks later.. offe More

by josephdaigle23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Schultz, Frank Marvici, Roddrick Ganious
Jan 26, 2021 -

Country Hyundai Genesis responded

While we always appreciate any feedback we receive, we welcome any customer that wishes to discuss concerns they may have to reach out to us directly at 413.774.3122

...
43
...