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Country Hyundai Genesis

Northampton, MA

4.7
1,242 Reviews

347 King Street

Northampton, MA

01060

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1,242 Reviews of Country Hyundai Genesis

May 29, 2021

Very friendly and knowledgeable. Rodd G was very helpful, answered all my questions. Always follows up with his customers -love my Santa Fe hybrid. Thanks! More

by Jenp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McHugh, Roddrick Ganious
Jun 02, 2021 -

Country Hyundai Genesis responded

Hey there, thanks for the kind words! We're thrilled to hear how much you enjoyed your experience with us and we hope to see you again at Country Hyundai.

May 27, 2021

What an incredible experience! Carla and her staff treated me like family. Sami in customer relations and the "runner" Mike were beyond amazing! I needed help and this team was there for me. I had spe More

by klalibrio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carla Cosenzi, Sami Suarez, Brice Herrick and Ken at Vovlo , Mike Paquette, Carla Cosenzi
May 27, 2021 -

Country Hyundai Genesis responded

Thank you for your kind comments about our staff here at Tommy car Auto Group . We truly are committed to ensuring the satisfaction of our customers and are happy that you had a positive experience. Thank you for the feedback; have yourself a wonderful day.

May 22, 2021

BUYER BEWARE! Dishonest, disrespectful and unprofessional dealer. Don't waste your time. Gave us the runaround on a pre-owned Hyundai. Pressured to buy immediately or else. Changed price a More

by Hyundai Buyer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron Greige
May 15, 2021

Can you say lack of communication! No one takes accountability or follow through. Forget about getting a call back. Started off as one of the best buying experience and ended up being one of the wo More

by Ljm777
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Schultz, Scott Peters, Frank Marvici
May 17, 2021 -

Country Hyundai Genesis responded

Thank you for this feedback! Our apologies for the lack of communication on the status of your vehicle. Please give our Customer Service Coordinator Jasmine a call to 413-341-1931, to discuss this matter some more and turn this bad experience right back to a positive one. I look forward to hearing from you soon. Have a wonderful day.

May 07, 2021

I had been referred to Roddriick by my best friends daughter because she said he was very nice and he would help me get into a certified pre-owned vehicle. Well not only did he get me into the vehicle More

by Eva
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roddrick Ganious, Jasmine Carmenatty
May 10, 2021 -

Country Hyundai Genesis responded

Thank you for your kind comments about our salesmen Ro, here at Country Hyundai. We truly are committed to ensuring the satisfaction of our customers and are happy that you had a positive experience. Thank you for the feedback; have yourself a wonderful day.

May 07, 2021

Thank you to Jamine she was and still has been of great help. SHe was outstanding every step pf the way. She was very professional More

by Anavoy2003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McHugh, Jasmine Carmenatty
May 07, 2021 -

Country Hyundai Genesis responded

Thanks a bunch for your kind words, about Jasmine . It's reviews like this that make us at Country Hyundai excited to come into work every day. Have a wonderful day.

May 06, 2021

Rod was very educated in the business and listened to my wants and needs, he was not pushy with me and took his time to find the perfect ride for me! Thank you Rod!! More

by Thelaurenbb
Recommend Dealer
Yes
Employees Worked With
Roddrick Ganious
May 06, 2021 -

Country Hyundai Genesis responded

Thank you so much for your feedback, we are happy to hear that you had such a good experience with Rod. Congratulations on your new vehicle! We look forward to welcoming you back for your first service visit.

May 03, 2021

Mr Ganious was quick and thurough when getting me into my Kia Optima!! He answered my many question and provided great customer service! Thank You More

by Ariloren
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roddrick Ganious
May 03, 2021 -

Country Hyundai Genesis responded

Thank you so much for this awesome feedback! Glad we were able to help you get you into your new Kia Optima, Hope you have a wonderful day.

May 01, 2021

Roddrick was absolutely phenomenal in my search for a new SUV!! He was extremely knowledgeable about all the vehicles I looked at and helped me get into the vehicle of my dreams!!! I would recommend not More

by Tdjones394
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roddrick Ganious
May 03, 2021 -

Country Hyundai Genesis responded

Thank you for taking the time in writing this stellar review about our salesman Rod. At Country Hyundai we consider our customers family and we are happy to hear that we were able to get you into the car of your dreams. Congratulations on your new vehicle !!

April 30, 2021

Scott made buying my Elantra the easiest process possible. Nicest salesman I have ever met. Will be back for future car needs. And will recommend to my friends and family More

by SArsenault1989
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Peters
Apr 30, 2021 -

Country Hyundai Genesis responded

Thank you so much for your five star rating glad to hear that Scott made this process as easy as possible for you Congratulations on your new Elantra!

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