Country Hyundai Genesis

I had an amazing experience working with Isaac. He made the process speedy and easy. He made the process speedy and easy. More

Just bought my first new car in 9 years. My friend referred me to Country Hyundai and they took care of me. As special thank you to Roger L. who took care of the whole process. My friend referred me to Country Hyundai and they took care of me. As special thank you to Roger L. who took care of the whole process. More

Just picked up my new GV70, what an amazing car and amazing experience. Thank you to the crew at Genesis of Northampton. A special shout out to Roger. amazing experience. Thank you to the crew at Genesis of Northampton. A special shout out to Roger. More

I had the best experience here it really made my first time buying a care stress free time buying a care stress free More

We bought an impressive car at a good price and were assisted by a very competent and personable associate. assisted by a very competent and personable associate. More

Great dealership. Very helpful and friendly! Would definitely buy another Hyundai from them and plan on buying my next there. Tim Kent was fabulous!! I had meant to do Very helpful and friendly! Would definitely buy another Hyundai from them and plan on buying my next there. Tim Kent was fabulous!! I had meant to do this review a while ago. I bought my car from him back in March 2023 and he made everything so easy with no stress. And he was completely helpful all along the way, through the whole process and after I got my car. He certainly went above and beyond! Definitely plan on purchasing my next vehicle through him. More

Where to begin, salesman scratched car. Took three weeks to fix and 8 different stories as to why it will be one more day, two more days, etc. They finally deliver the car to our home, it Took three weeks to fix and 8 different stories as to why it will be one more day, two more days, etc. They finally deliver the car to our home, it hadn't been registered or insured or inspected. That was done several days later and we had to pay for the inspections even though it was charged on our bill of sale. They did NOT apply our $500 deposit to the price of the car and are holding it hostage. Roger, Omar and Kevin are all ignoring our phone calls and text messages. They sent us SOMEONE ELSES Bill of Sale and personal documents to try and show us the $500 deposit was applied. The names aren't even close, addresses are totally different. I am elderly and they are clearly trying to take advantage of me. This has been the worst experience in my 83 years. We were forced to pay a $5 donation and I asked for it to be removed because I want to choose who I donate my money to. He proceeded to tell me in a very condescending way that "Carla donates to Dana Farber for cancer patients, but Sure, okay, just let people die of cancer." This was Omar, the sales manager. We dealt with so many different people over there since the first guy scratched the car trying to pull it out and show to us, the first guy we were there to see that we had an appointment to meet with was "too busy" and then the worst out of the three, the sales manager took over. We should have left then. We stuck with them because they had the car we wanted and I am elderly and cannot spend days and weeks searching for a car, it became too much for me. I would run from this place, I have not one good thing to say about them. More

2nd time going to Jack to buy a car, No pressure and great to deal with. great to deal with. More

We went in to purchase a vehicle that we saw online. When we got there they said it was gone but showed us a Kia Sportage 2020. There was a crack in the windshield and we were told they would fix it an When we got there they said it was gone but showed us a Kia Sportage 2020. There was a crack in the windshield and we were told they would fix it and to come back to pick it up. We did and the crack was not fixed. We purchased it in August 2023, bought 2 warranties, only given 1 key. Now it's 2 months later, the cars malfunction light came on and when I went on the highway the car would not go and I was almost hit. Today my husband took the car back to this dealership and they said we would have to find a Kia dealership to deal with problem. They did nothing to help us. I would never refer anyone to go there because even the manager was rude. With all the warranties this used 2010 car cost us 30000 and I wish to God I never stepped foot in there. You buy a car thinking your at a reputable company but we got scammed and please don't buy from them. More

Jason Zabarsky was amazing and led us in the right direction for our new vehicle! direction for our new vehicle! More