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Country Hyundai Genesis

Northampton, MA

4.8
1,234 Reviews
Explore the new and used Hyundai cars and SUVs for sale at Country Hyundai to find your next vehicle with our Best Price Guarantee. Schedule Hyundai service at our Hyundai dealer in Northampton, MA, or view our Hyundai finance offers. You're Gonna Love it Here!
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347 King Street

Northampton, MA

01060

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Showing 1,234 reviews

October 02, 2019

Deceptive sales and way overpriced. I purchased a new Hyundia Tuscon from them. I was never told it was a Demo with 6400 plus miles on it. I thought it had 64 miles, my big mistake. I More

by Diana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kathy Gala
Oct 04, 2019 -

Country Hyundai Genesis responded

We apologize to hear that you feel this way, Diana. Thank you for taking a moment to speak with us the other day. If you wish to speak of this matter further, please feel free to reach out to your Sales Consultant, Kathleen Gallo, or the Customer Care Representative, Amber. Thank you.

Oct 04, 2019 -

Diana responded

I have reach out serveral times to both of them. I am still waiting for a response. I also have asked several times where is my second key. I only received one key and was told when I called Kathy would mail it to me...STILL WAITING.....

October 01, 2019

I walked into Country Hyundai with a certain car in mind and a price I couldn’t go over. Scott did everything in his power going back and forth with Jason to get me the best price. The price was exactly whe More

by popeyedawg
Recommend Dealer
Yes
Employees Worked With
Jason Vautour, Christopher Schultz, Scott Peters, Amber Brainerd
Oct 04, 2019 -

Country Hyundai Genesis responded

Wow, thank you for the great review & kind words! Here at Country Hyundai, customer satisfaction is our number one priority and we’re pleased to hear that our team provided you with nothing less. Congratulations, welcome to the family, & we look forward to welcoming you back when services are needed!

September 30, 2019

Just bought a new Hyundai at Country Hyundai and worked with Scott Peters. He made it hassle free and so easy! Overall was a great experience! More

by Nunya
Recommend Dealer
Yes
Employees Worked With
Scott Peters
Oct 04, 2019 -

Country Hyundai Genesis responded

Thank you! An easy, stress-free car buying experience is our priority, & we’re pleased to know that your experience with Scott and our team reflected that. We hope you enjoy your new vehicle!

September 30, 2019

Great at answering questions! Researching larger vehicles and came across the Hyundai Palisade. Got in touch with Scott Peters at Country Hyundai and he was able to answer all of More

by santefesport
Recommend Dealer
Yes
Employees Worked With
Scott Peters
Oct 04, 2019 -

Country Hyundai Genesis responded

Thank you! We’re pleased to hear that Scott was accommodating with answering all of your questions while researching new vehicles. We look forward to welcoming you back soon and assisting with your new car purchase!

September 30, 2019

Scott Peters was great to work with, to have someone who is knowledgeable about cars in and out and provide a great recommendation for our needs was something you don’t see a lot of. I would definitely send More

by Epiccglobal
Recommend Dealer
Yes
Employees Worked With
Scott Peters
Oct 04, 2019 -

Country Hyundai Genesis responded

Thank you for the great review! Scott is an asset to the Country Hyundai team, & we’re pleased to hear that your experience working with him reflected that. Congratulations, & safe & happy travels!

September 29, 2019

excellent dealership I have been to a couple of car dealers where the sale is more important than the customer. At Country Hyundai this is not the case. I was giving great More

by brownie65
Recommend Dealer
Yes
Employees Worked With
Scott Peters
Oct 04, 2019 -

Country Hyundai Genesis responded

Thank you for the outstanding review! Customer satisfaction is our greatest priority, & we're pleased to hear that your experience with our team was a great one. Thank you for choosing Country Hyundai, & welcome to the family!

September 28, 2019

Great Experience! When purchasing my new car, Scott made the whole process easy and stress free! He answered all my questions and made me feel very comfortable! I will More

by ExcitedCarBuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Peters
Oct 04, 2019 -

Country Hyundai Genesis responded

Thank you for the kind feedback! Here at Country Hyundai, it is our greatest priority to make the car buying experience easy & stress-free. We're pleased to know that your time with us reflected that! Thank you for choosing Country Hyundai to assist you with your purchase, and Congratulations!

September 28, 2019

Great experience I had an excellent experience here. The salesman was kind and courteous. Definitely recommend this dealership to everyone. It was a relaxing experienc More

by Bear0357
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Peters
Oct 04, 2019 -

Country Hyundai Genesis responded

It makes us happy to know that your car buying experience with Scott and the Country Hyundai team was a relaxing & stress-free one, just as it should be. Thank you!

September 27, 2019

Amazing customer service, Love my new vehicle! I came in to Country Hyundai and my salesman Roddrick Ganious did an outstanding job of helping me find a car that was affordable and up to par in sty More

by Lex B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roddrick Ganious
Oct 04, 2019 -

Country Hyundai Genesis responded

Thank you for the great feedback! We're so glad to hear that you are happy with your new vehicle and your experience with Roddrick. Thank you, and Congratulations!

September 24, 2019

Loved how they help with everything,and do follow ups Tim ,Amber and Bill were the best!!!!! Very helpful and answers all questions that i had and still have They dont mind taking my phone calls More

by denise.m5256
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McHugh, Timothy Kent, Amber Brainerd
Sep 24, 2019 -

Country Hyundai Genesis responded

Thank you for the great feedback, Denise! Customer satisfaction is our greatest priority, and it makes us happy to know that the Country Hyundai team provided you with nothing less. It was a pleasure to work with you, and we hope you enjoy your new vehicle!

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