Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Country Hyundai Genesis
Northampton, MA
1,234 Reviews
Explore the new and used Hyundai cars and SUVs for sale at Country Hyundai to find your next vehicle with our Best Price Guarantee. Schedule Hyundai service at our Hyundai dealer in Northampton, MA, or view our Hyundai finance offers. You're Gonna Love it Here!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,234 reviews
January 25, 2021
Natalie is awesome! Very personable and efficient. I appreciate her superb service. In the sales department I was mislead when they said they would not hard hit my credit. Guess what? They did!... appreciate her superb service. In the sales department I was mislead when they said they would not hard hit my credit. Guess what? They did!... More
by PAULALEADSTHEWAY
Verified CustomerEmployees Worked With
Natalie
January 25, 2021
Everyone is so kind at this Hyundai. I was greeted when I entered, the staff was thorough and clear with what was going to happen during the appointment, and I was getting updates on my car throughout the da entered, the staff was thorough and clear with what was going to happen during the appointment, and I was getting updates on my car throughout the day. More
by AMBERSB25
Employees Worked With
Brittany
January 25, 2021
I just bought a new vehicle (another so/so experience here) and came in for mud flap installation. I was nice as pie (as usual) but was greeted with a rude attendant who had unnecessary attitude through here) and came in for mud flap installation. I was nice as pie (as usual) but was greeted with a rude attendant who had unnecessary attitude through our entire interaction. On top of that, the dealership refuses to acknowledge that my oil service interval for my car is 6000 miles and will only change my oil at 7500 miles +/- 1000. Nope, I will be listening to Hyundai's owners manual and changing mine at 5000-6000 at another dealership. I will not be back here. More
by mattroy31
Employees Worked With
no idea who was in service
January 25, 2021
Very frustrating experience with Rodd. I felt he just wanted to close the sale and once that was done, he was done. I forgot my registration in my trade in and requested he mail it to me as I live an hou wanted to close the sale and once that was done, he was done. I forgot my registration in my trade in and requested he mail it to me as I live an hour away. He said yes but then did not follow through. He told me he would call me the next day to see how I was doing with my new car and he didn’t. When I called back the next week to see if my new registration was ready I was told yes. When I asked Rodd what time I could come in to get it, he again didn’t get back to me. It was a pattern of bad service I had told Rodd in the beginning of our contact that we were looking for a new dealer to build a relationship with as our other vehicle has 105,000 miles and will need to be replaced in the near future. At this point, I will not do business with Rodd again. More
by Deana
Employees Worked With
Jason Vautour, Christopher Schultz, Roddrick Ganious, Jasmine Carmenatty
January 25, 2021
Pretty poor overall experience. Sales staff very unprofessional, paperwork issues, poorly dressed / put together, do not have a spare key, do not have registration or inspection 3 weeks later.. offe unprofessional, paperwork issues, poorly dressed / put together, do not have a spare key, do not have registration or inspection 3 weeks later.. offered me a car wash as a sorry More
by josephdaigle23
January 19, 2021
My wife and I have purchased 4 cars from Bill, always OUTSTANDING service from Bill and the team. I will be buying another car from Bill after I hit 60,000 miles...! I am extremely pleased with this Deal OUTSTANDING service from Bill and the team. I will be buying another car from Bill after I hit 60,000 miles...! I am extremely pleased with this Dealership, but it is made up of people and this team is awesome...! Honorable Mention to : Chris Schultz in Finance ,Frank Marvicias sales mgr. and Jasmine Carmenetty. Thanks for the excellent service and kindness. Ron Bloodworth-Hinsdale Ma More
by marc_b247@yahoo.com
Employees Worked With
Jason Vautour, Bill McHugh, Scott Peters, Timothy Kent, Aaron Greige, Roddrick Ganious, Jasmine Carmenatty
January 19, 2021
Dealership is clean and comfortable. Parking can be challenging. Our salesman, Scott P. was awesome... very knowledgeable and helpful. Scott goes above and beyond, Overall a very positive car buyin challenging. Our salesman, Scott P. was awesome... very knowledgeable and helpful. Scott goes above and beyond, Overall a very positive car buying experience. More
by Jjjj16
Employees Worked With
Christopher Schultz, Scott Peters
January 04, 2021
Great car buying experience. I worked with Tim Kent who was knowledgeable as well as attentive during the entire process. I would highly recommend him was knowledgeable as well as attentive during the entire process. I would highly recommend him More
by a_kelly
Employees Worked With
Timothy Kent
