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Country Hyundai Genesis

Northampton, MA

4.8
1,234 Reviews
Explore the new and used Hyundai cars and SUVs for sale at Country Hyundai to find your next vehicle with our Best Price Guarantee. Schedule Hyundai service at our Hyundai dealer in Northampton, MA, or view our Hyundai finance offers. You're Gonna Love it Here!
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347 King Street

Northampton, MA

01060

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Showing 1,234 reviews

February 03, 2021

I purchased a vehicle from the dealership in August. During signing it was noted two small scratches were to be fixed by the dealership. Tim was supposed to call me and make an appointment with the body More

by Olivia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Marvici
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Kent
January 28, 2021

Bought a used vehicle the outside was full of buff marks and scratches asked them to fix them before I took delivery they basically covered it up with swirl remover and wax until the first time I took it to More

by nofears8892
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Christopher Schultz, Timothy Kent
Jan 28, 2021 -

Country Hyundai Genesis responded

Thank you for your feedback, Please reach me at 413-341-1931at your earliest convenience so we can speak about your concerns and find a resolution for you as soon as possible. I look forward to hearing from you soon.

January 27, 2021

Bill McHugh the great person behind my Sta. Fe, excellent choice. Knows the best for me. Country Hyundai, the best dealership. This is our fifth More

by Carmelita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill McHugh
January 26, 2021

I have had pleasant experiences with everyone on staff in all departments. There is an air of friendliness and professionalism throughout this organization and a family feel that I appreciate. More

by Crafsic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmine Carmenatty, Joe Tomaino
January 26, 2021

Customer service is friendly, the waiting area is clean and felt safe, and the work gets done quickly. I had a car wash requested as part of my service, but it looked like someone just sprayed the top of t More

by SCOTTBRAIDMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember the names of the guy at the desk or the women on the phone. This was Saturday, Jan 16 in the afternoon.
January 25, 2021

I had a wonderful experience.Purchasing the car was a very simple transaction.from the internet price quote to picking up my new Santa fe.Everyone one in the sales department at the dealership pitches i More

by margiekj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Vautour, Christopher Schultz, Scott Peters, Roddrick Ganious
January 25, 2021

Quick service, friendly staff, good price. Not too happy with having to type an answer in this survey, especially having to add this to hit the 25 word minimum. Makes it much less likely I will fill it out More

by grehorka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know
January 25, 2021

It is always a pleasure to do business with them. They always are friendly and work hard. The car always looks in great shapes. I highly recommend them. More

by Ambarnes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Peters
Jan 26, 2021 -

Country Hyundai Genesis responded

Thank you for your kind comments about our staff here at Country Hyundai. We truly are committed to ensuring the satisfaction of our customers and are happy that you had a positive experience. Thank you for the feedback; have yourself a wonderful day.

January 25, 2021

Customer service was great! From booking the appointment to my arrival and picking up my car, everyone was super nice and helpful from beginning to end. More

by Jennifer M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen and Caitlynn
January 25, 2021

I had a very pleasant experience. Everyone was very accommodating and the service was done in a timely fashion. The waiting area was clean and comfortable as well. I came in for service on a recall-abs More

by JROULE44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittney Johnson-Andrew Hall-tech
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